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Open nowPosted 50 days ago

Payment Account Manager - Junior

softswiss65 open roles

Where
Poznań, Poland; Warszawa, Poland; T'bilisi, Georgia
Work mode
Remote
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Your applicationOpen nowPayment Account Manager - Juniorsoftswiss · Poznań, Poland; Warszawa, Poland; T'bilisi, Georgia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on softswiss's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market. softswiss postings stay open a median of 1 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 50 days ago

softswiss median: 1 days open

The posting

Overview:

SOFTSWISS continues to expand the team and is looking for a Payment Account Manager to join our Payments Team. In this role, you’ll work closely with clients and internal stakeholders to optimise payment operations, support business growth, and ensure a high standard of service across payment solutions and integrations.

Purpose of the Role:

You’ll build strong client partnerships and support the smooth operation across assigned clients. Your work will focus on analysing performance, solving operational challenges, and aligning client needs with internal teams to drive effective outcomes.

Key Responsibilities:

  • Develop and maintain long-term relationships with clients and key stakeholders on the client side.
  • Understand client business models, operational processes, and payment-related needs.
  • Monitor and forecast key payment performance metrics.
  • Create development plans for assigned clients.
  • Collaborate with PSP Business Development, Technical teams, Business Account Managers, and other stakeholders to resolve issues and drive successful outcomes.
  • Communicate client requirements and feedback to internal teams.
  • Identify opportunities to improve account management processes and implement initiatives that enhance efficiency and service quality.

Required Experience:

  • Experience in client-facing roles involving relationship management, account management, or customer success.
  • Strong communication, negotiation, and analytical skills.
  • Advanced English proficiency (B2 level or higher).
  • Russian native-level proficiency.
  • Good understanding of the IT industry and key business processes.
  • Strong time management skills.
  • A proactive mindset with a strong willingness to learn and grow professionally.

Nice to Have:

  • Experience in Fintech, Payments, or Payment Service Provider (PSP) environments.
  • Previous account management experience.
  • Familiarity with the Gambling or iGaming industry.
  • Basic understanding of platform functionality and knowledge of Devcode.

Our Benefits:

  • Full-time remote work opportunities and flexible working hours
  • Private insurance
  • Additional 1 Day Off per calendar year
  • Sports benefit
  • Comprehensive Mental Health Programme
  • Free online English lessons with a native speaker
  • Generous referral program
  • Training, internal workshops, and participation in international professional conferences and corporate events.
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  1. A CV for this posting

    Written against softswiss's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on softswiss's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    softswiss's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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