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Open nowPosted 47 hours ago

Senior Administrator, Payroll

Sourcefit100 open roles

Where
Eastwood Quezon City, Philippines, Remote
Work mode
Remote
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Your applicationOpen nowSenior Administrator, PayrollSourcefit · Eastwood Quezon City, Philippines, Remote
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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. Sourcefit postings stay open a median of 13 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 47 hours ago

Sourcefit median: 13 days open

The posting

JOB DESCRIPTION

Senior Administrator, Payroll

Position Summary

Deliver accurate, timely payroll processing and administration for assigned hotel portfolios, including payroll validation, employee-pay queries, off-cycle adjustments, exception resolution and reporting. Relevant portfolios may include union, and other complex payroll arrangements.

Job Details

Work Setup: Work from home

Shift/Schedule: Monday to Friday, 9 PM to 6 AM (Manila Time)

Holidays: U.S. corporate holiday calendar

Responsibilities

  • Payroll Processing & Validation: Process and validate weekly, biweekly, semi-monthly, and off-cycle payrolls for multiple Sonesta properties and company codes, ensuring accurate and timely payment of wages, deductions, bonuses, tips, service charges, and adjustments.
  • Time & Attendance Management: Review and validate employee timecards, overtime, PTO, holiday pay, and other pay rules using ADP Workforce Manager. Identify and resolve missing punches, unapproved timecards, and payroll exceptions.
  • Payroll Taxes, Garnishments & Compliance: Upload and monitor garnishments, child support orders, tax levies, and payroll tax-related activities through ADP SmartCompliance, ensuring compliance with applicable regulations and established procedures.
  • Employee & Property Support: Research and resolve payroll inquiries from employees, hotel management, HR, and Finance. Manage assigned AYS service tickets from receipt through resolution while maintaining professional communication and confidentiality.
  • Employee Data & Payroll Adjustments: Review of new hires, terminations, transfers, compensation changes, and employee data received through Workday and other integrated systems. Process authorized payroll corrections and adjustments in accordance with established procedures.
  • Reporting, Documentation & Process Improvement: Prepare payroll reports, maintain accurate and audit-ready documentation, support quarterly and year-end activities, and contribute to process improvements, SOP development, cross-training, and payroll system enhancements.
  • Collaboration, Accountability & Escalation: Work closely with U.S.-based Payroll Leadership, offshore team members, and hotel properties to meet critical payroll deadlines, resolve issues, support operational continuity, and escalate complex or high-risk matters appropriately.

Qualifications

  • At least 3 years of hands-on payroll administration experience, including pay-cycle processing, adjustments and reconciliation.
  • Practical experience with ADP; familiarity with ADP Workforce Now or ADP eTime is sufficient. Both are not required.
  • Knowledge of payroll cycles, employee status changes, time records, wage and tax controls, and accurate payroll reporting.
  • Strong Excel, analytical accuracy, confidentiality and clear communication with employees and business partners.
  • U.S. multi-state or multi-location payroll processing experience.

Nice to Have

  • Union payroll processing and experience handling complex pay exceptions.
  • Exposure to ADP SmartCompliance, Workday, hospitality tips/service charges or off-cycle payroll processing.
  • Payroll issue escalation, peer training, or process improvement experience.
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