The posting
OVERVIEW
The Sales Team Leader, the glue that holds the sales team together, provides motivation to the team to reach sales goals. The work environment is often fast-paced, and the team leader is often moving from one task to another, answering questions, holding meetings, delegating tasks, and acting as a voice encouragement.
GOALS
- Improve how we sell
- Improve sales team CRM hygiene
- Increase activity in outbound
- Improve effectiveness of top Consultants
RESPONSIBILITIES
- Develop and implement training on CRM, leads generation, and conversion, as well as bi-annual sales training
- Improve the quality of the sales associates as a quality assurance agent monitoring and coaching the Sales Representatives
- Improve presentation decks to be used by the team per segment
- Help the Sales Manager in developing marketing and sales strategies to ensure sales targets are met for maximum penetration and continuous sales opportunities
- Oversee day-to-day operation
- Discover training needs and provide coaching
- Listen to team members’ feedback and resolve any issues or conflicts
- Assist Sales Manager to train and appraise individual team members to ensure targets are met
- Assist in development and preparation of the organisation’s sales strategy and general business planning
- Suggest and organize team building activities
- Recruiting and training new sales staff, assigning specific tasks to other sales team members, and monitoring the team’s sales performance
- Assisting with the selling of our business’ products and services to maximize sales
- Motivating the sales team and creating an atmosphere of healthy competition among the staff
- Keeping informed of new products and services
- Delegate authority and responsibility to team with supervision, accountability and review
- Set an example for team members of commitment, sales activities, work ethics and habits and personal character
- Set sales targets and motivate the sales team
- Assist Managers in sales strategy development
- Meet your own sales targets and the team as a whole
- From time to time, you may be expected to be part of special projects as are reasonably required of your job role
QUALIFICATIONS:
- A Bachelor’s or Associate’s Degree in Sales, Marketing or a related field
- At least 3 years in sales
- Strong sales ability, business acumen, and commercial awareness
- Excellent communication, interpersonal, and customer service skills
- Strong leadership abilities
- Good time management, strategic planning, and organizational skills
KEY PERFORMANCE INDICATOR (KPI) Sales Coach (New Business)
Formula
Weight
Source
100% Sales Target Attainment
(measure & compare current sales to a target)
New Wins MTD vs Quota MTD or win previous MTD
30%
Hubspot
*Sales Closing Ratio
(measure how well an individual closes an account)
At least 10% Conversion Rate on New Business & Upsell
30%
*CRM Data Hygiene
(measure cleanliness and organization of data resulting in improving sales efforts)
On time data collection and accurate update
20%
Activity Goals vs Activity Results
(measure how individuals are performing over a period of time compared to their target activity goals)
Calls: 160
Emails: 100
Meetings: 8
LinkedIn Post: 4/mo
10%
100% Sales Probability Forecast
(measure possible future values of sales in terms of a likely sales level and worst-case and best-case scenario)
Deals committed on the 1st and 3rd week of the month
10%



