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Open nowFirst seen 14 hours ago

Software Implementer

Sprout Solutions Phil. Inc.55 open roles

Where
Remote
Work mode
Remote
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Your applicationOpen nowSoftware ImplementerSprout Solutions Phil. Inc. · Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Sprout Solutions Phil. Inc.'s own form.

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The clock on this job

Early applications get read.

11.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 11.4%7 days
  4. 17.5%14 days
  5. 34.2%30 days
  6. 43.5%60 days
This job: first seen 14 hours ago

The posting

DIRECTLY REPORTS TO:

Lead Software Implementation Officer

MAIN AREA OF RESPONSIBILITY: The primary responsibility of the Software Implementation Officer is to lead a successful onboarding experience to Sprout's clients. The officer coordinates and project tasks and timelines, maintains project plans and communicates status to clients and internal management team.

TASKS:

  • Ensures delivery of Sprout products according to project timelines
  • Configures the application based on implementation plan (no development skills required)
  • Is responsible for providing updated implementation plans, which may include project schedules, project plans, benchmark metrics, communications documents, follow-up memos, etc.
  • Is responsible for utilizing documents/deliverables necessary for providing exceptional services and ensuring communication of the project plan to the stakeholders
  • Helps in creating new deliverables/best practices for implementation services to enhance implementation engagements
  • Conducts in-depth software trainings with clients

QUALIFICATIONS | COMPETENCIES:

  • At least 1 year experience in onboarding enterprise software
  • Has a track record of being a high achiever
  • Desire to strongly lead clients
  • Ability to manage multiple clients and projects simultaneously
  • Ability to command a group of individuals in a room quickly and be assertive in a public environment
  • Strong internal communication skills including ability to work with all levels of the organization (development, sales, marketing, professional services)
  • Ability to work in an entrepreneurial environment whether in a team and/or individually
  • Strong focus on team environment
  • Ability to detect potential issues and implement solutions when issues threaten to delay the timeline
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