The posting
Job Description
Key Accountabilities:
1. Executes section objectives aligned with departmental goals and company standards to ensure operational efficiency.
2. Supervises daily activities, guiding team members to achieve performance targets and maintain service quality.
3. Tracks resource utilization, workflow, and performance indicators to ensure compliance and productivity.
4. Promotes teamwork, communication, and ongoing improvement to support business operations and service excellence.
5. Supports on-site audits, inspections, and client interactions, ensuring readiness and compliance with safety, quality, and regulatory standards.
6. Develop actionable and measurable work plans to achieve specific objectives, ensuring resource availability and team alignment.
7. Lead teams by providing guidance, feedback, and opportunities for skill enhancement to foster growth and efficiency.
8. Analyze situations effectively, make informed decisions, and develop creative solutions to overcome operational challenges.
9. Design and implement comprehensive training programs that address organizational needs and enhance employee performance.
10. Ensure the effective delivery of training sessions, coordinating with internal and external trainers to meet program objectives.
11. Monitor and evaluate the effectiveness of training programs, gathering feedback and making improvements to ensure they meet desired outcomes.
12. Maintain up-to-date knowledge of industry trends, best practices, and emerging training technologies to keep the training function relevant.
13. Foster a positive learning environment that encourages employee engagement, motivation, and skill development.
14. Collaborate with department heads to identify training needs and develop customized learning solutions.
15. Ensure alignment of training programs with organizational goals and ensure that employees acquire the necessary skills for success.
16. Manage training budgets, ensuring that resources are allocated efficiently to meet training objectives
17. Maintain accurate records of training activities, participant progress, and training outcomes.
18. Ensure alignment of individual and team efforts with the organization's strategic goals, fostering a culture of collaboration, accountability, and continuous improvement to achieve desired outcomes.
19. Perform any additional duties or tasks assigned by the direct supervisor, as required to support departmental and organizational objectives.
Job Specifications:
Minimum Qualifications:
• Bachelor’s degree in human resources, Education, Business Administration, or a related field.
Minimum Experience :
• 5+ years of experience in training, learning and development, or a related field, with at least 2 years in a managerial role.
Professional Technical Certificate :
• Certifications in Training and Development, such as CPTD (Certified Professional in Talent Development), or any relevant certifications.
Key Skills :
• Training Program Development
• Leadership and Team Management
• Learning Needs Analysis
• Training Delivery and Facilitation
• Employee Engagement and Motivation
• Strategic Planning and Decision-Making
• Evaluation and Feedback Mechanisms
• Communication and Stakeholder Engagement
• Budget Management



