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11.9% of postings close within 7 days. Measured by our own scanner across the market. STAFFVIRTUAL postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
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  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 16 hours ago

STAFFVIRTUAL median: 1 days open

The posting

Job Title: CSR Billing Representative

About the Client: Our client is a U.S.-based payment technology company that helps healthcare providers offer flexible payment solutions to their customers. Its platform supports billing, payment plans, account management, and payment follow-up.

Overview: We're looking for a CSR Billing Representative to assist customers with billing, payments, and account concerns. This role involves handling high-volume customer interactions, following up on overdue accounts, assisting with payment arrangements, and maintaining accurate account records. The ideal candidate has strong B2C collections experience and is comfortable working in a fast-paced environment.

Responsibilities:

  • Receive payments and post amounts paid to customer accounts.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Record information about the financial status of customers and status of collection efforts.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.

Qualifications:

  • 3 years of B2C collections experience in a BPO environment.
  • Can handle high volume of calls
  • Strong communication, problem solving and analytical skills required
  • Ability to work independently and to adapt to a fast changing environment.
  • Proficiency in Microsoft Office including Excel, and Word.
  • Must have attention to detail with an eye for accuracy.
  • Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.
  • Having telco mobility experience is a plus.

Schedule: Night Shift (US Hours)

Setup: Remote / WFH

Why Join STAFFVIRTUAL?

  • Competitive compensation and benefits packageHMO Day 1 + FREE dependent coverage Allowances Attendance bonus Paid time offs
  • Company-provided work setup (laptop, monitor, accessories)
  • Training, career growth, and global exposure
  • A collaborative and supportive team culture

If you're a motivated, client-focused professional who's ready to grow with a company that values people and performance, we'd love to hear from you. Apply now and join our dynamic team at STAFFVIRTUAL!

Posting text belongs to the employer. Removal requests: contact us.

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