The posting
About the Company
Our client is a premium longevity and regenerative medicine clinic dedicated to helping people live healthier, longer lives through preventive healthcare, advanced diagnostics, and personalized wellness programs.
The clinic combines cutting-edge medical technologies, regenerative therapies, and evidence-based medicine to optimize long-term health and well-being.
With a strong focus on medical innovation and patient-centered care, the company is exploring AI-driven solutions to improve operational efficiency, enhance patient experiences, and support future growth.
About the Role
We are looking for a hands-on AI Transformation Officer to identify repetitive, time-consuming, and error-prone processes across the organization and transform them into practical AI-assisted workflows that teams use every day.
This is a hands-on internal transformation and project delivery role, rather than a purely strategic or traditional operations position.
You will work closely with different departments to understand their workflows, identify opportunities for improvement, and build AI agents, automations, templates, and dashboards that deliver measurable results.
Reporting directly to the CEO, you will drive transformation through collaboration, influence, and practical solutions rather than formal authority.
A healthcare background is not required. We are looking for someone who genuinely knows how to build, deploy, and implement AI solutions in real business environments.
Key Responsibilities
1. Workflow Discovery & Prioritization
- Work closely with Clinic Operations, Nursing, Sales, Marketing, Finance, HR, and IT to understand existing processes.
- Identify repetitive, inefficient, and error-prone workflows.
- Estimate time spent on manual processes and prioritize automation opportunities based on potential impact and implementation effort.
- Collaborate with department managers to align transformation priorities.
2. AI Automation & Solution Delivery
- Design and build AI agents, workflow automations, structured prompt libraries, templates, and dashboards.
- Integrate AI tools with existing systems using no-code/low-code platforms, APIs, and lightweight programming.
- Deliver working solutions quickly, focusing on practicality and measurable business impact.
- Continuously improve workflows based on user feedback.
3. Change Management & Team Adoption
- Train employees to use newly implemented AI workflows.
- Provide hands-on support during implementation to encourage consistent adoption.
- Develop standard operating procedures (SOPs) for each workflow.
- Identify and train AI champions within departments to maintain and improve workflows independently.
- Influence stakeholders and encourage adoption without direct management authority.
4. Performance Measurement & Reporting
- Establish baseline measurements for time spent and error rates before automation.
- Measure improvements in productivity, accuracy, and operational efficiency.
- Validate results with department managers.
- Prepare monthly reports for the CEO covering implemented solutions, hours saved, challenges, and upcoming priorities.
- Discontinue solutions that fail to deliver measurable value.
5. Data Protection & AI Governance
- Ensure AI workflows comply with PDPA and internal data governance policies.
- Obtain necessary approvals before integrating workflows with sensitive or confidential information.
- Establish appropriate safeguards and escalation procedures for AI-generated errors or uncertain outputs.
6. AI Innovation & Continuous Improvement
- Stay updated on emerging AI tools, automation platforms, and technologies.
- Test new AI capabilities against real business challenges.
- Recommend practical AI solutions that create measurable business value.
Qualifications
Required
- Demonstrated experience building at least two AI-powered solutions or automations used by others, including professional or personal projects.
- Strong understanding of business processes and workflow optimization.
- Hands-on experience with no-code/low-code automation tools, APIs, spreadsheets, or basic Python.
- Ability to identify operational inefficiencies and translate them into practical AI solutions.
- Strong stakeholder management, communication, and change management skills.
- Ability to work independently, prioritize initiatives, and manage projects from discovery to implementation.
- Native Thai with professional English communication skills.
- Willingness to work fully on-site and collaborate closely with non-technical teams.
- Strong commitment to confidentiality, data protection, and responsible AI use.
Preferred
- Experience in operationally intensive industries such as healthcare, hospitality, logistics, finance, e-commerce, or manufacturing.
- Experience working in startups or fast-paced business environments.
- Experience conducting training sessions or workshops.
- Familiarity with PDPA or other data protection regulations.
- Experience with LLM APIs, AI agents, or agent frameworks beyond standard AI chat interfaces.
Not Required
- Healthcare or clinical background.
- Computer Science degree.
- Previous AI or transformation-related job title.
- Specific number of years of professional experience.
Key Competencies
- AI Solution Development & Implementation
- Business Process Analysis & Workflow Optimization
- Project Management & Execution
- Stakeholder Management & Change Management
- AI Automation & Emerging Technologies
- Training & Knowledge Transfer
- Data Privacy & AI Governance
- Independent Problem-Solving & Prioritization
- Communication in Thai and English
Key Performance Indicators (KPIs)
Business Impact
- Hours saved per week through AI-powered workflows.
- Reduction in operational errors and rework.
- Number of departments successfully adopting AI workflows.
- Percentage of implemented workflows remaining actively used after 90 days.
- Number of employees trained to independently manage AI workflows.
- Documented cost savings or revenue improvements.
Delivery & Quality
- Time from identifying an opportunity to delivering a working solution.
- Percentage of proposed workflows successfully implemented.
- Department manager satisfaction and user adoption.
- SOP documentation for all implemented workflows.
- Compliance with PDPA and internal governance requirements.
Language Requirements
- Thai: Native
- English: Professional working proficiency
Working Conditions
- Work Arrangement: 100% On-site



