The posting
Key Responsibilities:
- Frontline Reception: Manage the General Office reception counter in strict accordance with MOE and school operating procedures. Professionally attend to walk-in students, teachers, parents, and visitors with care and empathy.
- Telecommunications: Answer, screen, forward, and take down detailed messages for incoming phone calls in a polite and professional manner.
- Medical & Student Care: Attend to unwell or injured students, render basic first aid if needed, maintain the sick bay facility, and contact parents/guardians to arrange transport home.
- Campus Safety & Security: Coordinate with the school's Security Officer to ensure no student leaves early without proper school approval, and guide visitors/contractors to designated waiting areas.
- Logistics & Mail Management: Receive and distribute incoming mail, packages, and vendor deliveries to staff trays. Maintain form trays and monitor student form submissions.
- General Administration: Perform back-end administrative support during off-peak periods, including data entry, filing, document collation, and high-volume photocopying/printing.
- Event Support: Manage lost-and-found records, assist in the sign-in/out protocols for external coaches, instructors, and relief teachers, and support scheduled school events.
Job Requirements
- Education: GCE 'O' Level or 'N' Level qualification.
- Language Skills: Strong communication and interpersonal skills, with the ability to read, write, and converse fluently in English.
- Technical Skills: Proficient in Microsoft Office applications, specifically Word and Excel, for daily data entry and record-keeping.
- Experience: Relevant working experience in a front desk reception, customer service, or administrative position. Prior experience working within a local MOE school environment is highly advantageous.
- Key Attributes: Warm, approachable personality with professional telephone etiquette. Demonstrates initiative and can work independently as well as collaboratively in a fast-paced team.
Working Hours & Conditions
- Schedule: Mondays to Fridays, 9:00 AM to 6:30 PM (Inclusive of a 1-hour lunch break).
- Holidays: Rest days on Saturdays, Sundays, and gazetted Public Holidays.



