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Open nowPosted 106 days ago

IT Support Technician - Kincardine

Superheat26 open roles

Where
Kincardine, ON, Canada
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Your applicationOpen nowIT Support Technician - KincardineSuperheat · Kincardine, ON, Canada
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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 106 days ago

The posting

We are looking for an IT Support Technician based out of our Kincardine office to provide end user support to employees. Duties and Responsibilities

Provide troubleshooting support to Superheat employees Evaluate and install computer hardware, software, and operating systems Implement data, software, and hardware security procedures Be capable of performing data backups and recovery operations Collaborate with teams in testing, application, and training of personnel Produce documentation that assist others in troubleshooting Set up local area networks and internet connections Evaluate and optimize performance of our computers and network systems Create procedures and policies based on Superheat FGH requirements Maintain materials and documentation that will assist personnel in troubleshooting Create training documentation Making recommendations for changes to senior management Able to work varying shifts and an on-call rotation Act as liaison between departments to assist in resolution

Knowledge, Skills, and Abilities Required

Possess a working knowledge of Microsoft products such as Active Directory, Exchange, Teams, SharePoint, Office 365, and Azure. Ability to prioritize and meet deadlines Excellent communication and interpersonal abilities

Work Experience and Educational Requirements

At least 1 year of experience providing computer network support Post-secondary education in a related field Network Certificates/Qualifications would be an asset Windows based Environment, Certifications are an asset Experience with Cloud services and Infrastructure would be an asset

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