Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 40 hours ago

Account Development Manager – Public Sector

surtech5 open roles

Where
Johannesburg, South Africa, Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowAccount Development Manager – Public Sectorsurtech · Johannesburg, South Africa, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on surtech's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 40 hours ago

The posting

Our clients are our top priority. The Account Development Manager will manage a set of accounts that are currently using the worlds #1 GRC software solution! We are the sole reseller of this software in South Africa, a solution that is currently used by 89% of the Fortune 500. You will be responsible for nurturing client relationships, maintaining a high satisfaction rating, identifying sales opportunities within your client base and ultimately closing deals to meet predetermined targets.

Reason for vacancy: Growth

Reporting to: Head of Sales

Management level of role: This is not a management role

Working environment & travel: Exceptionally busy, team-orientated environment. This role will require some travel nationally. Driver's license and own transport is essential.

Working hours: 07h30 – 16h00 or 08h00 to 16h30 or 08h30 to 17h00

Key deliverables

  • Utilise strategic, proven sales methodologies to ensure that renewal business opportunities convert to software renewal sales.
  • Prepare business cases, proposals, tender responses, presentations, and sales contracts.
  • Prepare a variety of sales status reports including activities, follow-ups, closings, and adherence to targets.
  • Schedule and conduct Customer Success Meetings with your customer based at the required frequency.
  • Schedule and conduct account / relationship management meetings with your customer based at the required frequency.
  • Ensure that the CRM system (Zoho) is accurately updated with all necessary information.
  • Actively increase your industry knowledge to educate and create awareness within the customer environment.
  • Develop and maintain excellent product knowledge and be able to discuss the unique benefits of the solution.
  • Ensure that existing client renewals are communicated timeously and processed by the due date.
  • Identify upsell opportunities and convert to add-on business software sales.
  • Effectively work with the Client Partner to ensure customers are sufficiently enabled to maximize solution utilization.
  • Effectively work with the Client Partner to ensure client is satisfied with services received and drive improvements on areas where dissatisfied.
  • Effectively partner with the Services team to ensure the overall teams success.
  • Build and strengthen client relationships to achieve long-term partnerships.
  • Maintain accurate client records, keeping track of any contract updates and renewals.
  • Work with internal teams to develop strategic marketing plans and ensure KPIs are being met.
  • Take inquiries and requests from customers and address their needs.
  • Stay on top of accounts, making sure they're receiving services that are within their budget and meeting their needs.
  • Meet regularly with other members of the team to discuss progress and find new ways to improve business.
  • Generate progress reports to give to clients and higher-ups within the organization.

Technical knowledge, skills & abilities

  • Management of customer communications.
  • Understanding of Governance, Risk & Compliance Management.
  • Problem solving skills and ability to deal with potentially difficult clients.
  • Mature individual with high level of emotional intelligence.
  • Proven track record of meeting or exceeding quotas and receiving positive customer feedback.
  • Proficiency with common customer success and customer relationship management software, such as Salesforce.
  • Proven solution software sales knowledge and ability.
  • Demonstrated track-record in over-achieving challenging targets within an enterprise software solution sales role.

Behavioural, soft competencies & skills

  • Target-driven, dynamic and confident.
  • Excellent interpersonal, relationship-building and networking skills.
  • Ability to confidently communicate with C-suite individuals.
  • Proven ability to meet deadlines and thrive under pressure.
  • Ability to multi-task and work across multiple projects and clients, without dropping-the-ball.
  • Well-spoken and professionally presentable with exceptional presentation skills.

Education & qualifications

  • Matric certificate.
  • Completed Business Degree / similar is highly preferable.

Details of experience

  • At least 5 years proven experience in a software solution sales role with targets consistently achieved (must be in this role currently).
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
  • Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel).
  • Experience delivering client-focused solutions to customer needs.
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
  • Excellent listening, negotiation and presentation abilities.
  • Strong verbal and written communication skills.

What would make the applicant successful in the role?

The candidate must have strong interpersonal skills.

Be self-motivated and a collaborative team player.

You should have an inherent desire to succeed and exceed the goals and targets you and the business have set.

Be DRIVEN.

Can name more than three Star Wars characters.

Accuracy, Leadership, Results Orientation, Accountability, Humour, Integrity.

We are committed to employing based solely on MERIT, irrelevant of gender, religion or race.

For more information, or any questions contact Tamsin Jatho, [email protected]

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against surtech's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on surtech's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    surtech's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.