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Open nowFirst seen 32 hours ago

Account Manager

TalentCross224 open roles

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Your applicationOpen nowAccount ManagerTalentCross

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on TalentCross's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.9% of postings close within 7 days. Measured by our own scanner across the market. TalentCross postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.9%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 32 hours ago

TalentCross median: 1 days open

The posting

Sobre a função

O Account Manager terá como principal missão assegurar uma relação de proximidade e qualidade com os clientes, garantindo um acompanhamento eficaz das suas necessidades, solicitações e questões. A função procura promover elevados níveis de satisfação, retenção e fidelização, proporcionando uma experiência consistente com os valores e procedimentos da empresa.

Principais Responsabilidades:

Gerir uma carteira de clientes, desenvolvendo relações duradouras e contribuindo para a sua satisfação, retenção e fidelização;

Assegurar uma resposta atempada e eficaz a pedidos, encomendas, dúvidas e reclamações, através dos diferentes canais de contacto ou presencialmente;

Participar em reuniões com clientes sempre que necessário;

Garantir o tratamento e resolução de situações identificadas, mantendo uma comunicação profissional, empática e orientada para o cliente;

Articular com as diferentes equipas internas na resolução de temas mais complexos e partilhar feedback relevante para a melhoria contínua de produtos e serviços;

Manter um conhecimento atualizado sobre os produtos, serviços e políticas da empresa;

Identificar oportunidades de melhoria nos processos de atendimento e na gestão da relação com o cliente;

Assegurar o cumprimento dos padrões de qualidade e dos tempos de resposta definidos internamente.

Requisitos

Formação superior, preferencialmente em áreas relacionadas com Atendimento ao Cliente, Marketing, Comunicação, Gestão ou Negócios;

Experiência mínima de 5 anos em funções semelhantes;

Fluência em inglês, oral e escrita, obrigatória;

Conhecimentos de alemão, francês ou espanhol serão valorizados;

Conhecimentos de Dynamics NAV e Dynamics Business Central serão considerados uma mais-valia;

Excelentes competências de comunicação oral e escrita;

Forte orientação para o cliente, empatia e capacidade de relacionamento;

Capacidade para gerir reclamações e situações de pressão de forma profissional;

Competências de negociação e orientação para resultados;

Boa capacidade de organização e atenção ao detalhe.

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against TalentCross's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on TalentCross's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    TalentCross's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

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By hand5–10
With CV Rocket100
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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

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