Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 5 days ago

Analista CAU Técnico (Semi Senior) – Soporte IT & Monitoreo

TalentCross224 open roles

Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowAnalista CAU Técnico (Semi Senior) – Soporte IT & MonitoreoTalentCross

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on TalentCross's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. TalentCross postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

TalentCross median: 1 days open

The posting

Analista CAU Técnico Ssr – Soporte de Aplicaciones & Monitoreo

¿Te apasiona resolver problemas técnicos y tenés un perfil analítico? En TalentCross, nos encontramos en la búsqueda de un Analista de Centro de Atención a Usuarios (CAU) Técnico para sumarse al equipo de NUESTRO CLIENTE, una compañía líder en soluciones logísticas y servicios de última milla con un ecosistema tecnológico de alta disponibilidad.

El Desafío

Buscamos un perfil con "hambre técnica": alguien que no se limite a pasar tickets, sino que disfrute del troubleshooting, el análisis de bases de datos y el monitoreo proactivo. Serás el nexo clave entre el negocio y los equipos de desarrollo e infraestructura, garantizando que la operación no se detenga.

¿Qué vas a hacer?

  • Gestión de Incidentes N1 y N2: Liderar la resolución de casos técnicos bajo marcos ITSM, asegurando el cumplimiento de SLAs.
  • Monitoreo Proactivo (NOC-Style): Utilizar herramientas de observabilidad (Grafana, Zabbix, Airflow) para anticiparte a los problemas antes de que afecten al usuario.
  • Troubleshooting de Aplicaciones: Realizar análisis profundo mediante consultas SQL y debugging de aplicaciones web (Developer Tools) para identificar la causa raíz de los errores.
  • Escalamiento Estratégico: Interactuar con equipos de Infraestructura, Desarrollo y Base de Datos para resolver incidentes complejos.
  • Documentación: Generar y mantener la base de conocimiento para mejorar los tiempos de respuesta del equipo.

¿Qué buscamos? (Requisitos Excluyentes)

  • Experiencia: Perfil Semi Senior con trayectoria en Service Desk o Mesas de Ayuda técnicas.
  • Herramientas de Gestión: Manejo de Jira, Zendesk, ServiceNow o similares.
  • Data Skills: Dominio de SQL (nivel intermedio) para realizar consultas y análisis de datos.
  • Web Debugging: Experiencia técnica usando herramientas de desarrollador (F12) para analizar comportamiento de APIs, networking y performance.
  • Observabilidad: Conocimientos en monitoreo de servicios (Grafana, Zabbix, Kibana o similares).
  • Educación: Estudiante o graduado de carreras de Sistemas, Informática o afines.

Sumás puntos si tenés:

  • Certificación o conocimientos en ITIL.
  • Experiencia con AWS o entornos Cloud.
  • Manejo de Postman para testing de APIs.
  • Conocimientos básicos de redes (DNS, conectividad).

Competencias que valoramos:

  • Mentalidad de Investigador: Capacidad analítica y pensamiento lógico para desarmar problemas complejos.
  • Comunicación Asertiva: Capacidad para explicar temas técnicos a usuarios no técnicos.
  • Autonomía: Proactividad para proponer mejoras en los procesos actuales.
  • Resiliencia: Capacidad de mantener la calma y el foco en entornos críticos.

Propuesta Laboral:

  • Modalidad: Híbrida 2x3 (2 días presenciales en Barracas / 3 días remotos).
  • Horario: Lunes a viernes de 09:00 a 18:00 hs.
  • Ubicación: Oficinas en Agustín Magaldi, Barracas (CABA).
  • Esquema de guardias: Participación eventual/pasiva ante contingencias o reemplazos.
  • Oportunidad: Integrarte a un equipo técnico sólido donde el aprendizaje en herramientas de última generación es constante.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against TalentCross's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on TalentCross's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    TalentCross's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.