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Open nowPosted yesterday

APPLICATION SUPPORT ANALYST

TALENTWORKZ PTE. LTD.

Pay
SGD 6,000 – SGD 8,000 a month
Where
Central, Singapore
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Your applicationOpen nowAPPLICATION SUPPORT ANALYSTTALENTWORKZ PTE. LTD. · Central, Singapore
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on TALENTWORKZ PTE. LTD.'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted yesterday

The posting

Key Responsibilities

  • Incident & Problem Management: Monitor production systems proactively, manage and triage L2/L3 incidents, coordinate resolution efforts, and adhere to strict Service Level Agreements (SLAs).
  • Root Cause Analysis (RCA): Lead formal and informal post-event problem reviews, identify systemic issues, and implement preventive measures to avoid recurrence.
  • System Monitoring & Health Checks: Proactively manage production services by tracking availability, latency, throughput, user journeys, and infrastructure health metrics using enterprise monitoring tools.
  • Automation & SRE Mindset: Drive continuous improvement by automating routine operational tasks, removing toil, optimizing performance tuning, and implementing scripting/tools to increase efficiency.
  • Release & Deployment Support: Support application deployments, release activities, configuration updates, and post-deployment validation across various environments.
  • Compliance & Governance: Ensure complete alignment with banking security policies, audit regulations, Business Continuity Planning(BCP), and Disaster Recovery (DR) requirements.
  • Documentation: Maintain and update technical documentation, standard operating procedures (SOPs), operational runbooks, and knowledge-base articles.

Requirements:

  • Minimum 5+ years of professional IT experience, focusing heavily on application production support, operations, or Site Reliability Engineering (SRE) within banking/financial domains.
  • Strong proficiency inUnix/Linux operating systems and shell scripting.
  • Solid database experience with SQL (Oracle, MySQL, or MariaDB).
  • Familiarity with middleware, enterprise messaging (e.g., MQ), and API integrations.
  • Exposure to containerization and orchestration platforms (e.g., Docker, Kubernetes, OpenShift) and CI/CD deployment pipelines.
  • Sound understanding of ITIL processes

Posting text belongs to the employer. Removal requests: contact us.

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