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Open nowPosted 31 days ago

技术支持工程师

tarsrobot/index110 open roles

Where
Shanghai, Chinese Mainland
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Your applicationOpen now技术支持工程师tarsrobot/index · Shanghai, Chinese Mainland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on tarsrobot/index's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 31 days ago

The posting

一、岗位定位 负责灵巧手与数采设备（数据采集手套、遥操作设备等）在客户现场的技术交付与售后支持，解决产品安装、调试及使用过程中的技术问题，作为客户与研发之间的技术桥梁。

二、岗位职责 1、负责灵巧手及数采设备在客户现场的安装、调试、校准与验收交付 2、处理客户使用过程中的技术问题，通过远程或现场方式完成故障排查与解决 3、收集并整理客户需求与现场问题，及时反馈给研发和产品团队 4、编写产品操作手册、维护保养指南及常见问题排查文档 5、为客户提供产品使用培训与技术支持

三、职位要求： 1、本科及以上，自动化、机电、机器人、电子、计算机等相关专业 2、2年以上机电产品或智能硬件技术支持、现场交付或售后维护经验 3、理解灵巧手/关节模组及数采设备/可穿戴设备的基本工作原理，了解电机驱动、传感器、嵌入式系统、通信接口等核心部件 4、熟悉CAN、EtherCAT、UART、蓝牙、Wi-Fi等常用通信协议中的至少一种 5、具备独立排查和解决现场问题的能力 6、沟通能力良好，能清晰地向客户解释技术问题

四、加分项： -有灵巧手、人形机器人、关节模组，或数据手套、可穿戴设备、遥操作系统、动捕设备相关经验 -熟悉Linux系统基本操作 -能适应频繁出差

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