The posting
We are hiring enthusiastic & fast-learner, aspirational freshers! This will be a 3 month(s) long internship programme where a full-fledged grooming session will be held in the first month. You will start receiving monetary compensation from the second month. More than that, you'll be equipped with all the skills on your preferred landscape. We don't have an employee-recruiter work atmosphere here, rather we're like a family! We have 5 openings for the time being. Apply to whichever suits you the best.
1. SEO Writer
Responsibilities
- Creating concise, eye-catching, and innovative headlines and body copy
- Researching and organizing facts and sources
- Interviewing sources
- Consistently brainstorming and collaborating with team for new ideas and strategies
- Building a following for brand on social media with creative work
- Researching markets and industries to compare and create content that is innovative and original
- Collaborating with campaign managers, creative team, and designers
- Writing a wide variety of topics for multiple platforms (website, blogs, articles, social updates, banners, case studies, guides, white papers, etc.)
Requirements
- Excellent verbal and written communication skills
- Excellent grasp of English language
- Creative and innovative thinker and planner
- Confident in producing work across multiple platforms
- Able to align multiple brand strategies and ideas
- Assists team members when needed to accomplish team goals
- Able to multitask, prioritize, and manage time efficiently
- Self-motivated and self-directed
- High school degree or equivalent; Bachelor’s degree in creative writing, journalism, English, or related field preferred
- Three to four years’ experience writing for a large agency or corporation
- Ability to work independently or as an active member of a team
- Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and Google Docs
- Good interpersonal skills and communication with all levels of management
- Able to work in a fast-paced environment
- Strict adherence to company policies and style
- Extensive knowledge of the company, brand, and product preferred
- Ideal candidate will have a positive attitude and be a problem-solver
- Familiarity with keyword placement and SEO
2. Trend Researcher
Responsibilities
- Analyze data and information to find ways to improve operations
- Inform and advise various levels of management and stakeholders
- Meet with clients and vendors to discuss procedures
- Develop and conduct user surveys
- Analyze habits and data available from competitors
- Research market and industry trends and patterns
- Create detailed reports of findings
- Simplify findings into presentations
- Organize and store data for future research projects
- Document all data and research procedures
- Organize and conduct focus groups of project users
- Compare ROI with past numbers
- Create diagrams and documentation to pinpoint problems and solutions
- Implement tests of processes, policies, and protocols
- Identify and understand problems through forecasting, gap analysis, quantitative reporting, research, and statistical analysis
- Recommend changes and improvements based on research findings
- Write reports, white papers, and other published documents
- Compile and analyze data points
Requirements
- Bachelor’s degree in computer science, business, IT, management, administration, economics, or information science
- Two years experience in an applied research or data management environment; experience in IT, economics, business/systems analysis, quality assurance, or relevant position
- Able to manipulate large, complex data sets using a variety of software applications (SPSS, SAS, Excel, Microsoft Office Suite), including the use of relational databases
- Able to perform statistical analysis
- Skilled knowledge in generating process documentation
- Strong written and verbal communication skills with technical writing skills a must
- Able to multitask, prioritize, and manage time efficiently
3. Customer Service Representative
Responsibilities:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Requirements:
- High school diploma, general education degree or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
4. Social Media Moderator
Responsibilities
- Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
- Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
- Set up and optimize company pages within each platform to increase the visibility of company’s social content
- Moderate all user-generated content in line with the moderation policy for each community
- Create editorial calendars and syndication schedules
- Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
- Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions
Requirements
- Proven working experience in social media marketing or as a digital media specialist
- Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
- Demonstrable social networking experience and social analytics tools knowledge
- Adequate knowledge of web design, web development, CRO and SEO
- Knowledge of online marketing and good understanding of major marketing channels
- Positive attitude, detail and customer oriented with good multitasking and organisational ability
- Fluency in English
- BS in Communications, Marketing, Business, New Media or Public Relations
5. Marketeer
Responsibilities
- Conduct market research to find answers about consumer requirements, habits and trends
- Brainstorm and develop ideas for creative marketing campaigns
- Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning etc.)
- Liaise with external vendors to execute promotional events and campaigns
- Collaborate with marketing and other professionals to coordinate brand awareness and marketing efforts
- Plan and execute initiatives to reach the target audience through appropriate channels (social media, e-mail, TV etc.)
- Assist in analyzing marketing data (campaign results, conversion rates, traffic etc.) to help shape future marketing strategies
- Undertake individual tasks of a marketing plan as assigned
Requirements
- Proven experience as marketing specialist or similar role
- Thorough understanding of marketing elements (including traditional and digital marketing such as SEO/Social media etc.) and market research methods
- Demonstrable experience in marketing data analytics and tools
- Solid computer skills, including MS Office, marketing software (Adobe Creative Suite & CRM) and applications (Web analytics, Google Adwords etc.)
- Knowledge of HTML, CSS and web development tools (e.g. Dreamweaver) desired
- Well-organized and detail oriented
- Exceptional communication and writing skills
- Commercial awareness partnered with a creative mind
- BSc/BA in marketing, communications or equivalent
