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Open nowFirst seen 3 days ago

Application Support Analyst (Banking)

The GMP Group1,416 open roles

Where
Singapore
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Your applicationOpen nowApplication Support Analyst (Banking)The GMP Group · Singapore

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

  • Responsible for providing Level 2 production application support for payment systems (including overseas and domestic remittance, cheque payments, local interbank transfers such as GIRO, FAST, MEPS+, etc.) across the APAC region.
  • Involvement in implementing preventive and detective measures, ensuring root cause analysis is conducted for applications.
  • Involvement in planning, manage production transitions for new system launches, and handle system change requests.
  • Identify process gaps, propose system improvements, standardize processes through implementation and integration strategies, and recommend automation to optimize operational efficiency and system performance.
  • Lead and coordinate projects, supporting system enhancements, fixes, and emergency application changes, providing analytical support and conducting requirement analysis.
  • Identify and escalate risks and issues to stakeholders promptly, contribute to system restoration during Disaster Recovery exercises, and lead regular meetings with developers and vendors to resolve issues efficiently.

Job Requirements:

  • Diploma or Bachelors degree in Computer Science, Information Technology, or a related field.
  • Minimum of 4 years experience in Application or System Support, preferably in a banking or financial institution.
  • Hands-on experience in supporting Payment Systems.
  • Experience in Enterprise Application support environments, with cross-functional interaction between developers, infrastructure teams, service desks, and business users.
  • Functional knowledge of Payment systems such as GIRO, FAST, CTS, MEPS+, Overseas & Domestic Remittance, Internet Banking, and customer eAdvices.
  • Technical expertise in applications hosted on both Windows and Linux platforms, including proficiency in database querying (SQL Server, Oracle) and managing services in both environments.
  • Strong understanding and competency in scripting (e.g., DOS, Shell Scripting).

For more information, please visit to www.gmprecruit.com and search for Job Reference: QYXWX68V

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Tang Lee Ling | Registration No: R1106845  This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.

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