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Open nowFirst seen 5 days ago

Commercial Executive (Customer Engagement/Business Development)(Shipping)

The GMP Group1,417 open roles

Where
Singapore
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Your applicationOpen nowCommercial Executive (Customer Engagement/Business Development)(Shipping)The GMP Group · Singapore

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Share of postings closed within
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  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Our client is a well established Shipping Brand. Currently they are looking for a suitably qualified shipping candidate to join them as " Commercial Executive (Customer Engagement/Business Development) ".

This is a customer-facing role focused on building strong, trusted and long term relationships with customers and partners across key markets.

The primary objectives of the role are to:

  • Strengthen customer confidence in the organisation
  • Actively engage customers on commercial matters, including pricing and tenders
  • Ensure open, two-way information exchange with customers
  • Identify growth, expansion, and partnership opportunities
  • Represent the company professionally in the market

Key responsibilities :

  • Customer Relationship Management (Core Responsibility)
  • Develop and maintain strong, trusted relationships with existing customers across assigned markets
  • Spend significant time meeting customers locally and overseas, including regular international travel as required
  • Act as a key point of contact for customers to understand concerns and expectations, gather feedback on service performance, reinforce confidence in company's reliability and long term commitment
  • Ensure customers feel engaged, supported and comfortable working with the company
  • Commercial Engagement, Pricing & Tenders (Core Responsibility)
  • Market Intelligence & Information Exchange
  • Business Development & Growth Support
  • Identify and explore growth and expansion opportunities within existing trades and new markets
  • Support commercial discussions relating to new services, market entry opportunities, strategic partnerships and joint ventures
  • Contribute to business cases, commercial narratives and customer engagement strategies for expansion initiatives
  • Internal Coordination & Customer Advocacy
  • Marketing & Brand Representation
  • Represent company professionally at customer meetings, industry events, conferences and trade forums
  • Support marketing initiatives, presentations and customer communications when required
  • Contribute to strengthening the company's brand presence and reputation in the market
  • Reporting & Performance Management
  • Maintain structured records of customer visits, meetings and key discussion points
  • Provide regular updates to Senior Management on customer sentiment, key opportunities, tender activity, market developments
  • Contribute to the monitoring of commercial KPIs related to customer engagement , pricing activity and growth

Requirements:

  • Minimum Degree in Maritime or Business related discipline
  • Ideally 1 to 3 years of relevant working experience in container shipping, logistics or related industries preferred
  • Possess strong interpersonal and relationship building skills
  • Possess commercial mindset with high customer empathy
  • High level of confidence in engaging senior customer stakeholders
  • Hands on experience in handling pricing discussions and tenders
  • Possess excellent communication and presentation skills
  • Proven ability to work cross functionally and managing multiple stakeholders
  • Willingness and ability to travel when required

To apply, please visit : www.gmprecruit.com and search for Job Reference: 4R47Y467

Alternatively, you can do a Quick Apply.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Eileen K | Registration No: R1109055

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