The posting
Role Overview:
The Operations Manager will be working closely with the Senior Operations Manager and responsible for leading and overseeing the integrated planning and delivery of operational requirements for a large-scale event. This role involves designing and implementing a comprehensive operating structure and Command, Control & Communication (C3) framework to ensure seamless coordination and execution. The position requires exceptional leadership, problem-solving, and organizational skills to drive successful outcomes.
Key Responsibilities:
Lead the integrated planning of all event operations, ensuring alignment across internal and external stakeholders.
Design, deliver, and manage a robust operating structure and C3 system to support effective event management.
Take ownership of identifying, resolving, and/or escalating operational scope gaps, challenges, and issues in a timely manner.
Manage and oversee the operations team, ensuring clear allocation of responsibilities and effective performance management.
Provide regular progress updates and operational reports to the Leadership Team, ensuring transparency and accountability.
Serve as the lead operations director during event days, overseeing end-to-end delivery and ensuring seamless execution.
Qualifications & Experience:
Proven experience in senior-level event operations management for large-scale or complex events.
Strong track record in designing and delivering operational structures, including C3 frameworks.
Excellent stakeholder management and communication skills, with the ability to coordinate across multiple functions.
Demonstrated ability to lead teams under pressure and manage issues proactively.
Strong organizational and analytical skills with a solutions-focused approach.
Personal Attributes:
Highly proactive, adaptable, and resilient.
Strong leadership with the ability to inspire and motivate teams.
Detail-oriented while maintaining a big-picture perspective.
Effective communicator and confident decision-maker under pressure.



