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General Manager- Residence inn by Marriott

theghomangroup78 open roles

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Carmel, IN
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Your applicationOpen nowGeneral Manager- Residence inn by Marriotttheghomangroup · Carmel, IN
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This job: first seen 12 hours ago

The posting

$10000 STARTING BONUS & COMPANY CAR TO QUALIFIED CANDIDATES

Hotel General Manager Company: Ghoman Hotels and Resorts LLC Location: Residence Inn by Marriott 11895 N. Meridian St., Carmel, IN 46032, USA

Job Type: Full-Time

Salary : 70K-110K per year

Position Overview

Ghoman Group is seeking an experienced and results-driven Hotel General Manager to oversee the operations of our Marriott-branded property in Carmel, Indiana. The ideal candidate will have extensive hotel leadership experience, a strong financial background, exceptional guest service skills, and a proven track record of driving revenue growth and operational excellence.

Marriott hotel management experience is mandatory for this position.

Key Responsibilities

  • Oversee all hotel operations in accordance with organizational standards and objectives.
  • Conduct regular meetings and briefings with department heads.
  • Ensure compliance with all hotel SOPs, policies, procedures, and service standards.
  • Lead key property initiatives, including renovations, capital projects, and service improvements.
  • Handle guest concerns and oversee service recovery procedures.
  • Develop and execute annual operating budgets, marketing plans, sales strategies, and capital budgets.
  • Manage hotel profitability while maintaining high guest satisfaction scores.
  • Monitor daily business reports and implement strategies to maximize performance.
  • Analyze P&L statements and make data-driven operational decisions.
  • Ensure monthly financial forecasts for Rooms, Food & Beverage, and Administration departments are accurate and achieved.
  • Maximize room revenue through effective pricing, revenue management, and yield strategies.
  • Prepare monthly financial and operational reports for ownership and stakeholders.
  • Manage procurement of hotel supplies, equipment, and vendor contracts.
  • Participate in recruiting, interviewing, hiring, and developing key management personnel.
  • Coordinate daily operations with department heads to ensure seamless service delivery.
  • Develop and mentor the executive leadership team and department managers.
  • Maintain accountability for departmental performance and guest satisfaction.
  • Lead strategic planning and long-term business growth initiatives.
  • Ensure successful completion of internal and external audits.
  • Support corporate sales efforts, client relations, and business development activities.
  • Assist with residential and extended-stay sales initiatives when required.
  • Maintain compliance with all legal, safety, health, and fire regulations.
  • Safeguard operational quality standards across all departments.

Qualifications

Education

  • Bachelor's Degree in Hotel Management, Hospitality Management, Business Administration, or a related field.
  • Advanced hospitality certifications are a plus.

Experience

  • 15–20 years of progressive experience in the hospitality industry.
  • 5–10 years of experience as a Hotel General Manager or Assistant General Manager.
  • Mandatory Marriott hotel experience, preferably with Residence Inn, SpringHill Suites, Courtyard, Fairfield Inn, or other Marriott-branded properties.
  • Proven experience managing hotel operations, financial performance, revenue management, and guest satisfaction initiatives.
  • Experience opening, repositioning, or successfully managing hotel properties preferred.

Required Skills

  • Strong leadership and team-building abilities.
  • Advanced knowledge of Marriott brand standards and operating procedures.
  • Revenue Management and Yield Management expertise.
  • Financial management, budgeting, forecasting, and P&L analysis.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and decision-making capabilities.
  • Knowledge of hotel management systems and Microsoft Office Suite.
  • Ability to lead multiple departments and drive operational excellence.

Benefits

  • Competitive Salary
  • Performance-Based Bonus Opportunities
  • Career Growth Opportunities
  • Paid Time Off
  • Health, Dental, and Vision Benefits
  • Professional Development & Training Programs

Only candidates with Marriott hotel management experience will be considered.

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