Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 4 days ago

Customer Service Representative

Top Recruitment Cambodia59 open roles

Where
Phnom Penh, Cambodia
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Service RepresentativeTop Recruitment Cambodia · Phnom Penh, Cambodia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Top Recruitment Cambodia's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

JOB SPECIFICATION

Position Title:

Customer Service Representative

Start Date:

ASAP

Position Purpose:

Customer Service Representative (CSR) will serve as the company frontline contact on social media. The CSR is responsible for managing inquiries, qualifying leads, routing cases to internal teams, and conducting post-service follow-ups.

Key Responsibilities:

  • Promptly acknowledge incoming inquiries across all social media platforms.
  • Identify customer needs and systematically gather essential information including customer's name & contact, travel destination & travel dates, number of passengers and special requirements (if any).
  • Log all inquiries accurately into Customer Enquiry Report.
  • Classify the enquiry under the correct service category
  • Route the case to the relevant Sales or Specialist Team.
  • Monitor case status; follow up internally or escalate to front manager as needed.
  • Contact customers post-travel to collect feedback, confirm service satisfaction, and report any issues.
  • Formally update customer feedback into the tracking report.

Experience / Knowledge Required:

  • Bachelor's degree in a related field.
  • Fresh graduates are welcome.
  • Exceptional written communication skills with a polite, professional tone suitable for messaging apps and social media DMs.
  • Proficient in Google Workspace (Google Drive, Google Sheets).
  • Attention to detail, organized, and proactive in internal follow ups.

Salary:

300 to 400 USD

Recruiter Contact Details:

Reza Khan

[email protected]

Tel: +855 93 874 555 (Phone/Telegram)

+18134809729 (WhatsApp)

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Top Recruitment Cambodia's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Top Recruitment Cambodia's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Top Recruitment Cambodia's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.