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Open nowPosted 14 hours ago

LAC Storage Service Engineer

trina-solar-125 open roles

Where
Chile
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Your applicationOpen nowLAC Storage Service Engineertrina-solar-1 · Chile

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Share of postings closed within
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  2. 3.6%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.0%30 days
This job: posted 14 hours ago

The posting

Responsibilities

Field Technical Support & Troubleshooting

  • Act as second-level technical support for the FSE Supervisor and FSE Crew within the assigned zone, engaging when a fault or incident exceeds field-level troubleshooting capability.
  • Diagnose root cause of recurring or complex faults across BESS systems — batteries, PCS/inverters, BMS/EMS, HVAC and balance-of-plant equipment.
  • Escalate to the OEM/equipment manufacturer when a fault exceeds local resolution capacity, and track the case through to closure.
  • Support incident response and root-cause analysis jointly with the FSE Supervisor, defining and tracking corrective actions within contractual response times.

Maintenance Planning & Engineering

  • Develop and maintain the preventive/predictive maintenance plan for assets in the assigned zone, incorporating OEM technical alerts, defect campaigns and field observations fed back by the FSE Supervisor and FSE Crew.
  • Generate corrective action plans when recurring failure patterns or performance degradation are identified, and track their execution to closure.
  • Recommend improvements to O&M procedures and to the site Maintenance Scope based on lessons learned from field execution.
  • Sequence and prioritize inspection and maintenance campaigns across the zone in coordination with the FSE Supervisor, balancing site access, equipment condition and active OEM alerts.

Availability & Performance Management

  • Monitor plant availability, alarms and degradation indicators across the zone through SCADA/EMS and service management tools, issuing early warnings when trends threaten contractual performance targets.
  • Prioritize technical interventions according to their impact on availability and contractual criticality (LTSA/SLA commitments).
  • Support the FSE Supervisor in evaluating spare-parts and resourcing constraints that could affect maintenance timelines or contractual response commitments.

Reporting & Technical Interface

  • Act as the technical point of contact for client site representatives on engineering matters that exceed the FSE Supervisor's scope of detail.
  • Document and transfer technical knowledge to the FSE Crew to raise first-line troubleshooting capability.
  • Feed maintenance plan status, root-cause findings and recurring-failure trends into the Engineering Lead's zone-level and portfolio engineering reporting.
  • Flag to the Engineering Lead when the assigned zone's site count or technical workload approaches the threshold defined for single-Engineer coverage, to trigger timely evaluation of additional Service Engineer coverage as the portfolio grows.

Requirements

Requirements

  • Technical degree or Bachelor's degree in Electrical, Electronic, Electromechanical Engineering or a related discipline.
  • A minimum of 3–5 years of experience in maintenance or engineering of BESS, solar PV, or other grid-connected/industrial energy assets.
  • Prior experience providing technical support to field crews or subcontracted maintenance teams is preferred.
  • Availability to travel to site as required by the assigned zone.
  • Availability for after-hours escalation on critical incidents, consistent with the 24/7 operational nature of the Maintenance scope.
  • Fluency in Spanish and English is required.

Competencies

  • Working knowledge of BESS/PCS and MV equipment, and ability to read electrical diagrams and single-line drawings.
  • Knowledge of BMS/EMS systems and associated communication protocols (Modbus, DNP3, as applicable).
  • Root cause analysis (RCA) skills and familiarity with maintenance methodologies (RCM, TPM a plus).
  • Working knowledge of SCADA/EMS and remote asset monitoring platforms.
  • Ability to work under reactive pressure without losing planning discipline.
  • Strong technical communication skills with field teams, OEMs and client site representatives.
  • Autonomy — the role operates without constant direct supervision and must prioritize without escalating every decision.
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