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Open nowPosted 247 days ago

Dispatcher

Trinity College24 open roles

Where
Hartford, CT, United States
Work mode
On site
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Your applicationOpen nowDispatcherTrinity College · Hartford, CT, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Trinity College's own form.

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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. Trinity College postings stay open a median of 3 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.6%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.0%30 days
This job: posted 247 days ago

Trinity College median: 3 days open

The posting

Job Description

​​The Dispatcher will serve as the initial point of contact for Campus Safety services, providing communications for department services. The position will dispatch Campus Safety Officers for routine and emergency situations and receive incoming communications via telephone, web-based alerts, or radio relating to Campus Safety services.​

Responsibilities

  • Serve as the initial point of contact for Campus Safety services, handling calls for service, general inquiries, and other requests with professionalism, empathy, and compassion​
  • ​​Assist a diverse campus community of students, faculty, and staff through a customer-centric approach while working in the dispatch center​
  • ​​Receive incoming communication relating to Campus Safety services of the college and operate the Campus Safety radio communication system to dispatch personnel for performance of duties. Support flow of information to personnel including information from outside law enforcement agencies and receive emergency alarms. Keep supervisors informed of all incidents and make appropriate notification of on-call personnel based upon published lists​
  • ​Maintain or monitor relevant computer databases and reporting systems during assigned tour including entering incident data, monitoring safety device and access system software, and Blue light emergency phone network​
  • ​Proactively monitor a robust video surveillance system to deter crime, inform patrols of suspicious activity, and research unfolding or recent events​
  • ​Monitor the Campus Safety office during assigned shifts, addressing walk-in inquiries, requests for service, and related administrative tasks​
  • ​Maintain, and be able to access, critical information related to college operations such as: daily schedules, policies, and bulletins, daily crime log, Clery Act log, vehicle tow logs, campus community member contact records, and blue light emergency phones​
  • Perform other related duties as assigned and based on departmental needs

Qualifications

  • ​High School Diploma or GED​
  • ​1-3 Years​ of work experience
  • ​Preferred: 2 years Campus Safety environment, prior public safety or emergency dispatch experience is highly preferred​

About Us

Trinity is a highly selective, independent, nonsectarian liberal arts institution located in the capital city of Hartford, Connecticut. The college maintains a rigorous academic profile complemented by a vibrant co-curricular program. With more than 2,100 full-time undergraduate students, representing forty-three states and ninety-one countries, we consider our location in a culturally and socioeconomically diverse capital city to be among Trinity’s most distinctive assets; and we cultivate strong connections with our surrounding neighbors and with institutions and organizations throughout Hartford and the region. As a preeminent liberal arts college in an urban setting, Trinity College prepares students to be bold, independent thinkers who lead transformative lives.

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