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Open nowPosted 2 days ago

Kundekonsulent heltid, deltid og tilkallingsvikarer

TV 27 open roles

Where
Bergen, Norway
Work mode
On site
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Your applicationOpen nowKundekonsulent heltid, deltid og tilkallingsvikarerTV 2 · Bergen, Norway

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on TV 2's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market. TV 2 postings stay open a median of 15 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted 2 days ago

TV 2 median: 15 days open

The posting

Skaper du gode kundeopplevelser?

Da kan du være den vi leter etter!

Mediehuset TV 2 er en norsk allmennkringkaster som blant annet består av Norges største kommersielle TV-kanal, TV 2 Direkte, strømmetjenesten TV 2 Play og nettstedet TV2.no

Vi ser nå etter engasjerte kunderådgivere til vikariat deltid for TV 2s Kundesenter! I denne stillingen vil du hjelpe våre kunder med deres spørsmål og behov, og sikre at de får en god TV 2-opplevelse. Motiveres du av å hjelpe andre i en travel hverdag og trives i et hektisk miljø? Da er dette jobben for deg.

Vi ser etter:

  • En 100% fast stilling
  • En 40% fast stilling deltid
  • Tilkallingsvikarer

Arbeidsoppgaver:

  • Besvare kundehenvendelser for TV 2 via telefon, chat og e-post, samt henvendelser fra samarbeidspartnere og interne forespørsler
  • Være tett på og engasjerende overfor kunder og kolleger
  • 1:1-markedsføre TV 2s innhold og tjenester
  • Følge opp egne prestasjoner med nærmeste leder
  • Rapportere avvik utover ordinær drift

Kvalifikasjoner:

  • Meget god muntlig og skriftlig språkføring
  • Erfaring med kundeservice og/eller salg er en fordel
  • Forståelse for praktisk bruk av ulike apper og plattformer
  • Kjennskap til strømmemarkedet

Vi tilbyr:

  • Mulighet til å jobbe tett på TV 2s utviklingsmiljø
  • Jobb i en spennende bedrift med dyktige og engasjerte medarbeider
  • En arbeidsplass med gode muligheter for utvikling
  • Nye og moderne lokaler, med tilhørende treningsrom og garderobe
  • Gode pensjons- og forsikringsordninger
  • TV 2 Play Premium

Vi er opptatt av å sette folkene først. Det gjør vi blant annet gjennom sikre og forsvarlige arbeidsforhold, å gi muligheter for utvikling og ved å jobbe strategisk og målrettet med mangfold og inkludering.

Vi ønsker å tiltrekke oss talentfulle personer som deler vårt engasjement for et inkluderende arbeidsmiljø. Vi oppfordrer deg til å søke uansett bakgrunn eller identitet. Vi tror at mangfold er en styrke og vi ønsker å bygge et team som reflekterer den varierte verdenen vi lever i.

Intervju vil bli gjennomført fortløpende. For spørsmål om stillingen, kontakt:

  • Jørgen Skarstein - 99408390, Teamleder Kundesenter
  • Morten Gausland - 95732235, Teamleder Kundesenter
  • Yngve Steensæth - 90096171, Tillitsvalgt Parat
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against TV 2's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on TV 2's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    TV 2's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

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We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

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