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Open nowPosted yesterday

Channel Manager

U DISTRIBUTION PTE. LTD.

Pay
SGD 4,000 – SGD 6,000 a month
Where
North, Singapore
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Your applicationOpen nowChannel ManagerU DISTRIBUTION PTE. LTD. · North, Singapore

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  2. CV RocketCV written for this posting.

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  4. CV RocketApplied on U DISTRIBUTION PTE. LTD.'s own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted yesterday

The posting

Role Purpose

To drive Viomi’s channel sales growth by developing new business, strengthening channel-partner relationships, improving sell-through and sell-out performance, and identifying solution-selling opportunities across consumer and project channels. The role is customer- and end-user-facing and works closely with KWH management, Viomi’s Go-to-Market(GTM) and Brand Communications teams, channel partners, and After-Sales.

Key Responsibilities

1. Channel Sales, Business Development & Account Management

· Develop and execute channel sales activities to grow Viomi’s sell-through and sell-out performance.

· Identify, prospect and onboard new customers and channel partners through networking, referrals, outbound calls and other appropriate business-development activities.

· Manage key Tier 1 accounts and support regular ordering, stock availability and product distribution to Tier 2customers and end users.

· Build strong customer relationships, understand business needs and identify opportunities to expand distribution and sales.

· Develop tailored product and solution proposals for specialised and project channels, including Build-To-Order (BTO) developments, property developers, elderly-care homes, infant-care centres, restaurants and other relevant sectors.

2. Channel Partner Sales Training & CapabilityDevelopment

· Plan and deliver regular product, product-technology and selling-skills training for channel-partner sales teams and KWH’s direct sales teams.

· Work with Viomi’s GTM team to develop relevant training materials, product knowledge resources and sales tools.

· Improve partner sales teams’ product confidence, selling effectiveness and ability to communicate Viomi’s value proposition.

· Monitor training participation, sales outcomes and return on investment (ROI), and recommend improvements to training programmes.

3. Partner Presentations, Roadshows & Events

· Support partner presentations, pitching sessions, roadshows and events to ensure Viomi’s brand story, product range and technologies are presented effectively.

· Adapt Viomi’s corporate introduction, brand narrative and product presentations to suit each partner, audience and event.

· Coordinate with Viomi’s Brand Communications and GTM teams on content, promotional materials, product demonstrations and brand visibility.

· Evaluate event performance, lead generation, sales conversion and brand visibility, and report on ROI and opportunities for improvement.

4. Channel Strategy, Planning & Profitability

· Profile existing and potential channel partners and identify priority customer segments and new verticals for market development.

· Develop and implement channel plans, including the GAME Plan and partner-classification framework.

· Review channel-partner performance and profitability, and identify opportunities to improve commercial returns and resource allocation.

· Use sales and channel-performance information to support business planning, partner prioritisation and growth initiatives.

5. Sales Performance Management & Weekly Coordination

· Organise and lead weekly channel sales meetings to review performance, business-development progress, priorities and outstanding issues.

· Track new-customer acquisition activities and follow up on the business-development pipeline, opportunities and agreed actions.

· Implement and manage the PSI(Purchases, Sales and Inventory) programme to support visibility of demand,sales and stock levels.

· Consolidate operational challenges and feedback from channel operations and partner sales teams.

· Coordinate with KWH management and the relevant Viomi teams to resolve issues, assign action owners and monitor follow-through.

6. Cross-Functional Coordination & After-Sales Support

· Act as a coordination point between channel partners, customers and the After-Sales team for product-related enquiries and service issues.

· Ensure installation requirements, filter-replacement and maintenance needs, and customer product queries are communicated promptly to the After-Sales team.

· Follow up on outstanding product or service issues and facilitate timely resolution with the relevant teams.

· Communicate recurring customer feedback and product issues to relevant stakeholders to support service improvements and a better customer experience.

Who Should Apply

This position is suited to a commercially minded, proactive and relationship-oriented professional who enjoys developing business opportunities, working directly with customers and channel partners, and turning sales plans into measurable results.

· Candidates with experience in channel sales, business development, account management, trade marketing or distribution, preferably in consumer appliances, home products, electronics or related industries.

· Individuals who are confident prospecting for new customers, building networks, negotiating with partners and developing long-term commercial relationships.

· Candidates who can manage existing accounts while identifying opportunities to grow sales, improve product distribution and develop new customer segments or project channels.

· Professionals with strong presentation and communication skills who can train partner sales teams, conduct product pitches and represent the brand at roadshows or events.

· Individuals who are commercially analytical and comfortable reviewing sales performance, stock levels, partner profitability, pipelines and return on investment.

· Self-motivated, organised and hands-on team players who can coordinate across sales, marketing, operations and after-sales teams to resolve issues and deliver a positive customer experience.

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