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Open nowFirst seen 8 days ago

Coordinator Grad Perio and Imp Fell Cl

University of Detroit Mercy36 open roles

Where
Detroit, MI, USA
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Your applicationOpen nowCoordinator Grad Perio and Imp Fell ClUniversity of Detroit Mercy · Detroit, MI, USA

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on University of Detroit Mercy's own form.

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The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. University of Detroit Mercy postings stay open a median of 7 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: first seen 8 days ago

University of Detroit Mercy median: 7 days open

The posting

Position Classification

FT Staff Non-union

Position Summary

Coordinate the appointment schedules for the Graduate Periodontal Program to assure quality, efficient, patient-centered care. Ensure timely treatment of the patient with productive use of facilities, maximizing the efficient use of faculty, and graduate student providers' time.

Essential Duties and Responsibilities

  1. Assign patients to the periodontal residents ensuring an equitable distribution of clinical experiences.
  2. Schedule and confirm patient's appointments for the Graduate Periodontic program and provide assistance in monitoring the timeliness of patient care.
  3. Manage department telephone; retrieve messages and respond in a timely manner.
  4. Confirm that documentation is completed accurately including registration, consultations and treatment plans prior to patient appointment.
  5. Work with referral sources to ensure that patients are aware of treatment policies and procedures at the School of Dentistry Department of Periodontics.
  6. Discuss and have patients sign the treatment plan assuring they are knowledgeable about payment responsibilities prior to treatment date and prepared to pay for treatment at the time services are rendered.
  7. Monitor patient accounts conferring with residents to ensure that patient financial obligations are being met.
  8. Act as a liaison for patients assuring that care is being rendered in a timely, efficient and professional manner. Mediate and resolve any patient concerns in conjunction with Graduate Program Director, Attending Faculty, and Appointment/Receptionist Manager.
  9. Communicate with the Dental Assistants and the Implant Coordinator to ensure that necessary materials and supplies are available prior to implant surgery.
  10. Monitor and provide information regarding the clinical activity of each resident as necessary or requested.
  11. Review each resident's personal planner weekly to assure all treatment and notes are approved by Attending Faculty and treatment is recorded as completed properly to assure timely billing procedures.
  12. Assist with resident check out procedures upon graduation as directed.
  13. Perform other duties as assigned or requested.

Minimum Qualifications

  • Education - A high school diploma or GED (HR team confirmed).
  • Employment - Two years to five years (Equivalent combination of education and employment).

Preferred Qualifications

  • Must be knowledgeable of dental terminology and dental procedures.
  • Must be comfortable and competent working within a diverse population with the ability to work independently and with a team.

Knowledge, Skills, and Abilities

  • Exceptional customer service skills
  • Strong verbal and written communication skills
  • Effective problem solving skills

Physical Requirements

Job may require lifting light weight objects (1 to 10 pounds) with no repetitive bending or stooping. Occasionally lift average weight objects (1 to 10 pounds).

Work Environment

Regular exposure to favorable conditions such as those found in a normal office.

Salary/Pay Information

Commensurate with experience

Anticipated Schedule

Monday to Friday 8.00 Am to 5.00 PM

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