The posting
Job Description
Student Assistant – Cyber Studies Department
Position Summary The Student Assistant supports the Cyber Studies Department by assisting faculty, staff, and students with daily departmental operations. This position provides administrative, technical, and customer service support while gaining valuable experience in a professional academic environment focused on cybersecurity, information technology, and digital innovation.
Essential Duties and Responsibilities
- Provide front desk support by greeting visitors, answering questions, and directing students and guests to appropriate resources.
- Assist faculty and staff with routine administrative tasks, including filing, data entry, document preparation, copying, scanning, and organizing records.
- Support departmental events, workshops, recruiting activities, and special projects.
- Help maintain department facilities, laboratories, classrooms, and equipment to ensure an organized and professional environment.
- Assist with inventory management of departmental supplies, technology equipment, and learning resources.
- Monitor and respond to general inquiries via email, phone, and in-person interactions.
- Support students by providing basic information regarding departmental programs, procedures, and campus resources.
- Ensure confidentiality and proper handling of sensitive information in accordance with university policies.
- Perform other duties as assigned by department faculty and staff.
Required Skills and Qualifications
- Strong verbal and written communication skills.
- Excellent customer service and interpersonal skills.
- Ability to listen carefully, follow instructions, and complete tasks accurately.
- Professional demeanor and workplace etiquette.
- Strong organizational skills and attention to detail.
- Ability to work independently as well as collaboratively in a team environment.
- Basic computer proficiency, including Microsoft Office applications (Word, Excel, Outlook, and PowerPoint).
- Interest in cybersecurity, information technology, or related fields preferred.
- Ability to maintain confidentiality and exercise sound judgment.
Learning Outcomes Through this position, students will develop professional communication skills, customer service experience, organizational abilities, administrative support competencies, and exposure to the operations of an academic Cyber Studies program. They will also gain insight into cybersecurity education, technology resources, and workplace professionalism.
Physical Requirements
- Ability to sit, stand, walk, and use a computer for extended periods.
- Ability to occasionally lift and move materials weighing up to 20 pounds.
About Us
The University of Tulsa is a student-centered research university that cultivates interconnected learning experiences to explore complex ideas and create new knowledge in a spirit of free inquiry. Guided by our commitment to service and inclusion, we prepare individuals to make meaningful contributions to our campus, our community, and our world.
The University endeavors to create and nurture an informed and inclusive environment in its workplace and educational programs. Affirmative action and equal employment opportunity are integral parts of the University not just because they are legally mandated, but because we recognize that the present and future strength of the university is based primarily on people and their skills, experience, and potential. The University does not discriminate in access to, or treatment or employment in, its programs and activities on the basis of race, color, age, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, veteran status, disability, genetic information, ancestry, or marital status. The University seeks to recruit, select, and promote students, faculty, and all other employees on the basis of individual merit.



