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Open nowPosted 7 days ago

COORDENADOR DE ATENDIMENTO

Venha fazer parte de nossa equipe

Where
Ibiúna, São Paulo, Brazil
Work mode
On site
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Your applicationOpen nowCOORDENADOR DE ATENDIMENTOVenha fazer parte de nossa equipe · Ibiúna, São Paulo, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Venha fazer parte de nossa equipe's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted 7 days ago

The posting

Responsável por coordenar as atividades operacionais de uma unidade de atendimento de grande porte, garantindo o cumprimento dos padrões de qualidade, produtividade e desempenho estabelecidos. Atua na gestão das equipes, acompanhamento de indicadores e suporte às operações, assegurando a eficiência dos serviços prestados e o cumprimento dos procedimentos internos.

Responsabilidades e atribuiçõesResponsabilidades e AtividadesCoordenar as atividades das equipes de atendimento e apoio operacional;Acompanhar indicadores de desempenho, produtividade e qualidade dos serviços;Garantir o cumprimento dos procedimentos, normas e padrões operacionais estabelecidos;Monitorar a execução das atividades da unidade, promovendo ações corretivas quando necessário;Apoiar a gestão e o desenvolvimento das equipes;Elaborar e acompanhar relatórios operacionais e gerenciais;Atuar na análise e tratamento de ocorrências relacionadas à operação;Promover melhorias nos processos e rotinas da unidade;Assegurar o adequado funcionamento dos serviços e o cumprimento das metas estabelecidas.

Requisitos e qualificaçõesRequisitos e QualificaçõesEnsino Superior completo;Experiência em coordenação de equipes e operações de atendimento;Conhecimentos em gestão de pessoas, indicadores de desempenho e processos operacionais;Domínio do Pacote Office;Boa comunicação e capacidade analítica.Competências ComportamentaisLiderança;Organização e planejamento;Gestão de conflitos;Tomada de decisão;Relacionamento interpessoal;Foco em resultados;Comunicação assertiva;Capacidade de análise.

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Venha fazer parte de nossa equipe's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Venha fazer parte de nossa equipe's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Venha fazer parte de nossa equipe's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

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