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Open nowPosted 3 days ago

Supplier Support Specialist 1

Vermont Information Processing8 open roles

Where
Colchester, Vermont, United States
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Your applicationOpen nowSupplier Support Specialist 1Vermont Information Processing · Colchester, Vermont, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Vermont Information Processing's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Vermont Information Processing postings stay open a median of 21 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 3 days ago

Vermont Information Processing median: 21 days open

The posting

Annual Compensation: $49,920 - $54,080

Position Type: Full time, Hybrid (3 Days on-site in Colchester, VT)

VIP is seeking a Supplier Support Specialist to join our Support Team. The Supplier Services part of our business is focused on moving data between distributors and suppliers in the beverage industry. This role is focused on supporting beverage suppliers with our sales data collection services and assisting them with our reporting solutions. Supplier Support Specialists work in a team setting to provide support for a designated group of customers.

Primary Responsibilities:

  • Establish a positive, professional and trustworthy relationship with our customers and help them work towards efficient usage of our software.
  • Build strong supplier relationships by providing responsive support, addressing concerns, and connecting customers with appropriate internal resources.
  • Help customers better understand the quality and reliability of our data and how it contributes towards their product's success.
  • Ensure that any customer concerns are addressed in a timely manner and directed to the appropriate resources.
  • Prioritize daily, weekly and monthly responsibilities, both to the company and the customer.

Requirements:

  • Strong analytical and reasoning skills
  • Ability to communicate clearly and effectively
  • Excellent organizational skills
  • Strong computer skills, including proficiency with Microsoft excel and business software applications.
  • At least one year of customer support experience preferred
  • Bachelor's or associate degree preferred
  • Beverage industry knowledge is a bonus!

Benefits Include:

  • Health Insurance
  • Vision and Dental Expense Reimbursement
  • 401k Match & Employer Contributions
  • Life and Disability Insurance
  • Health Savings and Flexible Spending Accounts
  • Paid Parental Leave
  • Discounted Gym Memberships
  • Combined Time Off and Floating Holidays
  • Flex and Hybrid Schedules
  • On-site Child Care Center (VT)
  • On-site Fitness Center (VT)
  • On-site Health Clinic (VT)

Compensation is based on a variety of factors including skills, experience, and industry background. The range listed represents our good faith estimate for the role.

All full-time job offers are contingent upon passing a pre-employment drug screening and background check.

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One press. We do the rest.

  1. A CV for this posting

    Written against Vermont Information Processing's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Vermont Information Processing's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Vermont Information Processing's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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