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Open nowPosted 10 days ago

Kundeservice konsulent - Vitec Megler

vitechuvudsida24 open roles

Where
Oslo, Norway
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Your applicationOpen nowKundeservice konsulent - Vitec Meglervitechuvudsida · Oslo, Norway

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on vitechuvudsida's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 10 days ago

The posting

Vitec Megler AS er en del av Vitec Software Group, som lager bransjespesifikk programvare til ulike bransjer. Vitec Software Group er notert på Nasdaq-børsen i Stockholm. I Vitec Megler er vi om lag 45 medarbeidere som jobber med programvareutvikling fra vårt kontor i Posthuset, sentralt i Oslo. Flere av oss har meglerbakgrunn, og brenner ekstra for å lage de beste løsningene for eiendomsmeglerbransjen.

Liker du tempo og variasjon, og ønsker å yte ditt beste for å gi kundene våre en bedre hverdag? Vår kundeserviceavdeling består av 7 engasjerte konsulenter med ulik bakgrunn og kompetanse – nå søker vi en ny kollega som ønsker å bli en del av avdelingen vår.

Hos oss får du en variert hverdag der ingen dager er like – du løser kundehenvendelser, bidrar i interne og eksterne prosjekter, og er med på å forme både din egen hverdag og hvordan avdelingen jobber. Vi har kontinuerlig søkelys på å utvikle måten vi løser oppgavene på, blant annet ved å utforske bruk av AI for å automatisere og effektivisere interne prosesser.

Dine arbeidsoppgaver

  • Besvare kundehenvendelser via telefon, e-post og chat
  • Følge opp, og løse saker i vårt sakssystem Dynamics 365 CS
  • Delta i prosjekter som videreutvikler tjenestene våre
  • Planlegge og holde kurs for kunder og/eller kollegaer
  • Være en pådriver for forbedring og effektivisering av prosesser og rutiner

Vi tror du er

  • Utadvendt, serviceinnstilt og glad i kundekontakt
  • Selvstendig med godt driv – du trives i en hektisk hverdag og beholder overblikket
  • Strukturert og løsningsorientert
  • God til å kommunisere, muntlig og skriftlig, på flytende norsk

Vi ser gjerne at du har

  • Bachelor eller annen høyere utdannelse (IT, Økonomi/Regnskap, Eiendomsmegler e.l.)
  • Kompetanse innen regnskap eller god økonomisk forståelse
  • Erfaring fra eiendomsmeglerbransjen (ikke et krav)

Vi tilbyr

  • En meningsfull og variert arbeidshverdag
  • Gode muligheter for faglig utvikling og prosjektdeltakelse
  • Et inkluderende, profesjonelt team med dyktige kollegaer
  • Konkurransedyktige betingelser

Dersom du har spørsmål til stillingen, ta kontakt med Eirik Nådland på telefon +47 452 84 463.

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