The posting
JOB DESCRIPTION: The Billing Specialist is responsible for supporting the billing activities and related operational tasks. Se/he ensures that all operations and activities are done within the deadlines and fully compliant to the requirements.
JOB RESPONSIBILITIES
- Ensure that the rated calls, SMS and Data records are successfully loaded in the billing system with the correct CDR parameters and conditions;
- Ensure that all provisioning commands in the billing database are successfully executed on the network elements to minimize the queue;
- Ensure that the provisioning and mediation applications are working properly;
- Ensure proper operation of the mediation device such as files transfers, reprocessing of missing files;
- Process and check the dump files received from different platforms on daily basis;
- Re-process and re-rate rejected and wrong rated records;
- Manage SIM cards input file generation, loading to the billing database, profile modification and batch activation.
REQUIRED QUALIFICATIONS
- Bachelor’s degree in a professional field (engineering or information technology preferred) or comparable experience;
- 1 year of work experience in telecom billing operations with an emphasis on billing mediation and provisioning;
- Technical knowledge of networks, operating systems, and telecommunications network models;
- Knowledge of PL/SQL;
- Knowledge of the telecom industry;
- Ability to maintain the highest level of professionalism, ethical behavior and confidentiality;
- Good knowledge of Armenian, English and Russian languages;
- Adaptability/flexibility;
- Technical learning and problem solving skills.



