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Open nowPosted 6 days ago

Customer Support Medewerker

Vivaldis Interim

Where
Tongeren, Belgium
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Your applicationOpen nowCustomer Support MedewerkerVivaldis Interim · Tongeren, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Vivaldis Interim's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 6 days ago

The posting

Technisch support medewerker (1ste lijn)

Ben jij technisch aangelegd, klantgericht en gepassioneerd door hernieuwbare energie? Bij onze klant te Riemst zoeken we een enthousiaste Technisch Support Medewerker (1ste Lijn) die de klanten en partners ondersteunt bij technische vragen over duurzame energieoplossingen. Met jouw technische kennis en oplossingsgerichte aanpak zorg je ervoor dat iedereen snel en professioneel geholpen wordt.

Je functie:

  • Technische ondersteuning: Je beantwoordt technische vragen van klanten en partners via telefoon en e-mail.
  • Problemen analyseren: Je onderzoekt technische meldingen, stelt gerichte vragen en zoekt naar efficiënte oplossingen.
  • Storingen opvolgen: Je registreert en volgt technische problemen op en schakelt indien nodig de juiste specialisten in.
  • Klanten begeleiden: Je helpt klanten bij het gebruik en de werking van hun duurzame energie-installaties.
  • Samenwerken: Je overlegt met collega's en technische partners om problemen snel en correct op te lossen.
  • Kennis delen: Je documenteert veelvoorkomende problemen en oplossingen om onze technische ondersteuning continu te verbeteren
  • Je hebt een sterke interesse in techniek, hernieuwbare energie en innovatieve technologieën.
  • Je beschikt over een technische achtergrond of hebt relevante ervaring in een ondersteunende functie.
  • Je bent communicatief sterk, klantvriendelijk en geduldig.
  • Je denkt oplossingsgericht en kunt technische informatie duidelijk uitleggen.
  • Je werkt nauwkeurig, gestructureerd en zelfstandig.
  • Je bent vertrouwd met computers en digitale toepassingen.
  • Kennis van zonnepanelen, thuisbatterijen, omvormers of laadpalen is een sterke troef.
  • Je bent leergierig en bereid om je technische kennis verder uit te breiden.
  • Je functioneert goed in teamverband en houdt het hoofd koel bij uitdagende situaties.

Posting text belongs to the employer. Removal requests: contact us.

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