The posting
DEADLINE FOR APPLICATIONS
8 November 2026-23:59-GMT+01:00 West Africa Standard Time (Kinshasa)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of extreme weather shocks.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.
WHY JOIN WFP?
- WFP is a 2020 Nobel Peace Prize Laureate.
- WFP offers a highly inclusive, diverse, and multicultural working environment.
- WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
- A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
- We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
Unit: UNHAS / Aviation Operations
Position: Business Support Assistant SC4 Duty Station: Kinshasa, DRC Duration: 12 months
1. Scope of Work
Under the direct supervision of the Aviation Associate or designated UNHAS supervisor, the BSA shall perform the following duties:
2.1 Cargo Handling
- Support safe loading and offloading of cargo in accordance with aircraft weight and balance instructions.
- Assist in prioritizing humanitarian cargo, medical supplies, emergency items, and operational equipment as instructed.
- Maintain accurate records of cargo received, dispatched, offloaded, pending, or refused.
- Immediately report discrepancies, damaged cargo, undeclared dangerous goods, or security concerns.
- Ensure cargo storage areas remain organized, clean, and secure.
2.2 Ramp and Flight Operations Support
- Support aircraft turnaround activities to ensure timely departure and arrival operations.
- Assist in positioning passengers, baggage, and cargo safely around the aircraft operating area.
- Follow ramp safety procedures, including aircraft approach restrictions, propeller safety, and vehicle movement rules.
- Coordinate with flight crew, ground handlers, security, and UNHAS operations staff as directed.
- Assist during multiple flight rotations, tight turnaround periods, and emergency operational surges.
- Support daily operational briefings and follow instructions from the Aviation Officer or designated supervisor.
- Ensure no unauthorized persons or items enter the aircraft movement area.
2.3 Documentation and Reporting
- Report operational delays, safety incidents, passenger issues, cargo discrepancies, or equipment shortages.
- Support monthly reporting on passenger volumes, cargo tonnage, flight handling activities, and operational challenges.
- Ensure all records are accurate, properly filed, and available for verification when required.
2.4 Safety, Security, and Compliance
- Comply with UNHAS aviation safety procedures, WFP/UN rules, airport regulations, and security requirements.
- Use personal protective equipment where required.
- Maintain strict discipline and safety awareness around aircraft, passengers, baggage, and cargo.
- Ensure confidentiality of passenger information, manifests, and operational documents.
- Immediately report any safety hazard, suspicious item, misconduct, accident, or security concern.
- Support implementation of health-related measures when required, including screening, hygiene, disinfection support, or emergency response protocols.
3. Required Qualifications and Experience
Education
Minimum secondary school education is required. Additional training in aviation, logistics, cargo handling, customer service, or airport operations is an advantage.
Experience
- UNHAS relevant experience in airport operations, passenger handling, cargo handling,
- Experience working in Ebola context is desirable.
Skills and Competencies
- Good knowledge of passenger and cargo handling procedures.
- Ability to read and understand manifests, cargo documents, and operational instructions.
- Physically fit and able to support loading/offloading activities.
- Good communication and teamwork skills.
- Ability to work under pressure and during tight flight turnaround times.
- Strong sense of safety, discipline, confidentiality, and accountability.
- Basic computer knowledge is an advantage.
- Ability to communicate in English and/or French is desirable. Knowledge of local language is an advantage.
- professional conduct, integrity, neutrality, and respect.
4. Working Conditions
The staff member may be required to work at airport terminals, cargo areas, aircraft parking areas, ramps, and UNHAS operational facilities. The work may involve early reporting, extended hours, weekend operations, emergency response, and physically demanding cargo or baggage handling activities.
The staff member must strictly follow all aviation safety, security, and health requirements while operating in restricted airport and aircraft areas.
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: [email protected]
NO FEE DISCLAIMER
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
- All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.
- We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.
- If you experience technical issues while submitting your application, you may contact us at [email protected]. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.
- At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.
- Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
