The posting
DEADLINE FOR APPLICATIONS
13 December 2026-23:59-GMT+03:00 East Africa Time (Nairobi)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of extreme weather shocks.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.
WHY JOIN WFP?
- WFP is a 2020 Nobel Peace Prize Laureate.
- WFP offers a highly inclusive, diverse, and multicultural working environment.
- WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
- A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
- We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
JOB TITLE:
TYPE OF CONTRACT
UNIT/DIVISION:
DUTY STATION (City, Country):
DURATION:
Procurement SmartSourcing Regional Change AgentRegular
Consultant
Business & Systems Support (SCDPB)
NAIROBI, KENYA
02/12/2026 - 01/11/2027
BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
The mission of WFP is to end global hunger. Every day, WFP works worldwide to ensure that no child goes
to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the
nutritious food they need. Sitting within the Supply Chain and Delivery Division, procurement as a service
is responsible for cost-effective, fair, and transparent purchase of food, as well as the goods and services
required to support the global operations of WFP.
Over the last decade, the complexity of WFP operations further expanded. In response to this dynamic
environment, WFP began a transformation project to address inefficiencies across processes, structures,
and technology. This has birthed the development of a digital solution to connect data from different
systems and enable teams to track the entire procurement process from end-to-end. The Project will also
support better data analysis to help operational decision-making, improve efficiency and accountability
and secure the best value for money for WFP operations.
The Regional Change Agent will play a pivotal role in supporting the successful implementation of the
digital solution within their respective region and countries. This individual will serve as a liaison between
the project team and regional stakeholders, facilitating communication, providing guidance, and driving
adoption of the new procurement processes and tools.
ACCOUNTABILITIES/RESPONSIBILITIES:
1. Facilitating Change Management: Act as a change agent within the region, promoting awareness
and understanding of the digital solution and its associated benefits. Champion the adoption of
new processes, tools, and methodologies among regional stakeholders, including procurement
officers, business units, and management.
2. Providing Support and Guidance: Offer guidance and support to regional and country-level teams
throughout the implementation process, addressing questions, concerns, and challenges as they
arise. Serve as a point of contact for regional stakeholders, offering assistance and facilitating
resolution of issues related to the digital solution.
3. Coordinating Training and Communication: Organize and lead informational sessions, workshops,
and training sessions to promote understanding and adoption of the digital solution. Facilitate
communication between the project team, regional stakeholders, and country-level
implementation teams, ensuring alignment of goals and objectives.
4. Monitoring Progress and Feedback: Monitor the progress of implementation within the region,
identifying areas of success and areas requiring additional support or intervention. Collect
feedback from regional stakeholders regarding their experiences with the digital solution, sharing
insights and recommendations with the project team for continuous improvement.
5. Drive system improvements collaboratively: Collaborate proactively with team members and with
cross-functional team members to co-create and co-deliver system solutions that enhance efficiency,
transparency, and shared ownership across the transformation journey.
TERMS OF REFERENCE
FOR SHORT-TERM/CONSULTANCY CONTRACTS
6. Participate in user access, profile, approval group and delegation reviews, and support system stabilization
through post release validation and the testing of fixes and enhancements. Undertake authorized system actions
to resolve assigned support requests, in line with approved procedures and controls. Document discrepancies
and observations, escalate unresolved issues, and provide operational feedback to support continuous
improvement
7. Support Data-Driven Decision Making and Reporting : Collaborate with procurement, technical, and
business stakeholders to support data quality, reporting, analytics, dashboard utilization, performance monitoring,
and continuous improvement initiatives related to procurement digital solutions. Contribute to the collection,
validation, interpretation, documentation, and communication of operational data, business insights, lessons
learned, user feedback, and performance metrics to support decision making, governance, adoption, system
enhancements, and organizational learning.
DELIVERABLES AT THE END OF THE CONTRACT:
Key accountabilities of the Regional Change Agent will include:
1. Stakeholder Engagement:
Build and maintain strong relationships with key stakeholders at the regional and country
levels, including procurement officers, business units, and management_
Advocate for the digital solution, highlighting its benefits and addressing any concerns or
resistance to change.
2. Training and Capacity Building:
Collaborate with the project team to develop and deliver training programs tailored to the
needs of regional stakeholders, ensuring they are equipped with the knowledge and skills required for
successful adoption.
Provide ongoing support and guidance to regional and country-level teams, offering assistance
with troubleshooting and problem-solving as needed.
3. Communication and Awareness:
Develop and implement communication plans to keep regional stakeholders informed and
engaged throughout the implementation process.
Act as a spokesperson for the project within the region, promoting awareness and
understanding of the digital solution through various channels, including meetings, presentations, and
written communications.
4. Change Management Support:
Assist regional and country-level teams in conducting change impact analyses, identifying
potential areas of resistance or concern, and developing strategies to address them.
Collaborate with the project team to implement change management initiatives and
interventions tailored to the needs of the region.
5. Drive system improvements collaboratively
x Co-design and launch digital solution initiative with cross-functional partners to streamline core
processes, translating field-level operational insights into practical improvements that align GHQ
initiatives with COs realities.
x Establish and lead a cross-functional collaboration rhythm, ensuring relevant stakeholders
contribute to solution scoping, testing, and deployment.
x Support governance reviews, system stabilization and resolution of assigned support requests,
including the execution of authorized system actions, with actions and exceptions appropriately
documented and unresolved matters escalated
6. Reporting, Analytics and continuous Improvement support
• Contributed to the development, validation, analysis, documentation, and communication of
implementation-related data, reports, dashboards, metrics, user feedback, lessons learned, and
improvement recommendations, ensuring that insights generated during the assignment support
TERMS OF REFERENCE
FOR SHORT-TERM/CONSULTANCY CONTRACTS
operational decision making, stakeholder engagement, governance requirements, solution
adoption, and future system enhancements
QUALIFICATIONS & EXPERIENCE REQUIRED:
Education:
- Bachelor's degree in a relevant field, such as business administration, procurement, or change
management.
Experience:
- At least 3 to 5 years of relevant work experience. Demonstrated ability to work independently
and collaboratively in a fast-paced, dynamic environment.
- Experience in training and capacity building, with the ability to develop and deliver engaging and
effective training programs.
- Proven experience in change management, preferably within the context of procurement or
digital solution implementation projects.
Knowledge
& Skills: x In depth understanding of procurement solutions and management of
source to contract and supplier management relationship processes.
x Strong Knowledge on Sourcing, Contract & CSO in Coupa.
x Strong Knowledge on Coupa Sourcing Process (RFP, RFI, RFx and
Auctions), Contract Collaboration (Template, forms, Workflow etc).
x Strong interpersonal and communication skills.
Languages: Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN
language, especially if prevalent in the region, is desirable
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: [email protected]
NO FEE DISCLAIMER
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
- All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.
- We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.
- If you experience technical issues while submitting your application, you may contact us at [email protected]. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.
- At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.
- Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
