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Open nowPosted 4 hours ago

Back Office Associate | Financial Account | Get a 21K Signing Bonus

Workable (global search)107,778 open roles

Where
Makati, Metro Manila, Philippines
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Your applicationOpen nowBack Office Associate | Financial Account | Get a 21K Signing BonusWorkable (global search) · Makati, Metro Manila, Philippines

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 3 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.1%30 days
This job: posted 4 hours ago

Workable (global search) median: 3 days open

The posting

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-Office Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities:

  • Collections
  • Complete attorney referral forms using information from PointClickCare (PCC).
  • Gather required supporting documents, including private pay statements and resident face sheets.
  • Ensure referral documents are complete for review before submission to attorneys.
  • Private Pay Statement QA
  • Review monthly private pay statements for accuracy before generation.
  • Verify that taxes and room rates match the census and approved billing rates.
  • Identify and report billing discrepancies for correction.
  • NAMI Review
  • Generate reports to ensure every resident has an assigned responsible party.
  • Identify missing information that may prevent statements from appearing in the credit card portal.
  • Review Medicaid-pending and NAMI cases to determine whether NAMI amounts should be entered based on the resident's status.

Requirements

  • At least 6 months BPO experience
  • Experience in healthcare/finance is a PLUS!
  • Must be detail oriented
  • Proficient in using MS Excel
  • Ability to multi-task, prioritize, and manage time effectively
  • Good verbal and written English skills
  • Willing to work onsite in MAKATI
  • Amenable working night shifts

Benefits

What can we offer you?

  • Competitive salary and benefits
  • Health Insurance with free dependents*
  • 10%-night differential
  • Attendance Bonus
  • Paid time off
  • Convertible to cash leave credits
  • Performance Appraisal
  • Work-life balance
  • A focus on growing your career path with us
  • We encourage you to follow your passions and learn new skills

Our commitment to you

  • Strong culture and values-driven leadership
  • We create opportunities for you to learn and grow at any stage of your career
  • Continuous learning and innovation
  • We foster an all inclusive environment where everyone thrives
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