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Open nowPosted 5 hours ago

Bilingual Medical Caller - Primary Care

Workable (global search)107,778 open roles

Where
Colombia
Work mode
Remote
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Your applicationOpen nowBilingual Medical Caller - Primary CareWorkable (global search) · Colombia

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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 3 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.1%30 days
This job: posted 5 hours ago

Workable (global search) median: 3 days open

The posting

We are seeking a warm, Spanish-bilingual Patient Outreach Specialist to support our multi-specialty community health center. The ideal candidate brings a bubbly personality, strong phone presence, and hands-on outbound calling experience to engage patients over the phone, schedule annual primary care physicals, and re-engage no-show patients.

Key Responsibilities

  • Make high-volume outbound calls to primary care (PCP) patients to schedule annual physicals and routine checkups.
  • Bring a bubbly, friendly, and uplifting personality to every call, building positive rapport with patients over the phone.
  • Execute proactive outreach to re-engage no-show patients, confirm upcoming visits, and encourage regular preventative care.
  • Navigate call management platforms to efficiently handle daily outbound workflows while keeping call quality high.
  • Accurately schedule appointments, update patient demographics, and document call outcomes directly within the electronic health record system.
  • Coordinate scheduling across our health center's multiple specialties to ensure comprehensive patient care.

Requirements

Outbound Call Experience: Proven background handling high-volume outbound calls, telemarketing, or patient scheduling outreach.

Personality & Demeanor: Bubbly, warm, energetic, and highly articulate over the phone with great interpersonal skills.

Language Skills: Bilingual in English and Spanish.

Technical Skills: Experience with VOIP phone systems and Electronic Medical Records (EMR) software.

Core Qualities: Meticulous attention to detail, proactive follow-up habits, and reliable attendance.

Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, 8-5pm PST.

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