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Open nowPosted 6 hours ago

Operations Assistant German Speaking

Workable (global search)107,962 open roles

Where
Amsterdam, North Holland, Netherlands
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Your applicationOpen nowOperations Assistant German SpeakingWorkable (global search) · Amsterdam, North Holland, Netherlands

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The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 3 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.5%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 33.9%30 days
This job: posted 6 hours ago

Workable (global search) median: 3 days open

The posting

About the role

We are looking for a proactive and detail-oriented Operations Assistant to join our international Operations team. In this role, you will support daily operational and administrative activities to ensure smooth order processing and high-quality customer support.

You will work closely with colleagues across multiple departments, including Sales and Warehouse teams, in a multicultural and collaborative environment. This position is ideal for someone who enjoys structured work, communicates effectively, and takes pride in accuracy and reliability.

Responsibilities

· Process customer orders accurately and efficiently using internal systems and tools

· Handle invoicing and related administrative procedures in a timely manner

· Provide customer support by email and phone in German regarding orders, shipments, invoices, and other operational inquiries

· Coordinate with Warehouse and internal teams, proactively monitor and follow up on open orders, and communicate delays or issues to customers and internal stakeholders

· Escalate operational issues or customer concerns to the appropriate internal stakeholders when necessary

· Coordinate order changes, cancellations, and returns, while ensuring that order, shipment, and invoice information is complete and accurate

· Maintain accurate customer data and documentation in internal systems, including customer registration and order-related updates

· Support day-to-day operational activities and assist team members when needed

· Participate in regular team meetings and collaborate with cross-functional teams in an international environment

Requirements

· Fluent in German and strong command of English, both written and spoken

· Good understanding of German business culture and customer expectations

· Good knowledge of Microsoft Office, especially Excel (including pivot tables and basic formulas)

· Strong customer-oriented mindset with a focus on accuracy and quality

· Ability to process data quickly and accurately with strong attention to detail

· Able to maintain concentration and consistent accuracy when handling structured and repetitive tasks

· Comfortable learning and working with different software systems and tools

· Well-organized, with the ability to prioritize tasks and meet deadlines

· Flexible and comfortable working in a multicultural environment influenced by Japanese business culture

· Professional and reliable, with the ability to build and maintain positive working relationships with customers and cross-functional teams

· Suitable for entry-level to intermediate candidates; previous experience is an advantage but not required

· Additional language skills are considered a plus

· Valid EU work and residence permit required

· Able to commute to Amsterdam Zuidas, the principal place of work

Benefits

  • Flexible work options: Hybrid working model
  • Supportive team environment: A culture that values collaboration, learning, and high performance
  • Competitive benefits: Attractive pension scheme, Study finanal scheme, bonus scheme, and 3–4 additional end-of-year holidays in addition to 24 vacation days
  • Well-being perks: Sports/gym subscription allowance
  • Company culture: Friday drinks, kick-off outings, and an end-of-year dinner to connect with colleagues
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