The posting
Job Description
About Wynn Al Marjan Island:
Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.
About the Position:
Wynn Al Marjan Island is currently seeking a Clerk - Office Services and Mail Room to join the resort’s Office Services and Mail Room team.
The primary duties and responsibilities of this role are:
- Receives, checks and sorts all incoming mail, parcels and courier deliveries, recording each item in the mail room log on arrival.
- Delivers mail and parcels to departments on the agreed rounds, obtaining signatures for registered, confidential, high value and controlled items.
- Collects outgoing mail from departments, verifies addresses and documentation, weighs and franks items, and prepares courier waybills for dispatch.
- Hands over outgoing consignments to courier and postal representatives and files the proof of collection.
- Tracks items awaiting collection, follows up on undelivered or unclaimed mail, and stores it securely until it is claimed or returned.
- Follows the mail screening and handling procedures agreed with Security, and reports any damaged, leaking or suspicious item immediately without opening it.
- Issues office supplies and stationery against approved requisitions, records every issue and keeps the store tidy, labelled and correctly rotated.
- Assists with stock counts, receives deliveries from suppliers, checks quantities and condition against the delivery note and reports discrepancies.
- Carries out photocopying, printing, scanning, binding and laminating requests, handling confidential print work with discretion.
- Replenishes paper, toner and consumables in the central print area, clears simple faults and reports equipment problems to the Assistant Manager.
- Supports records storage and archiving by boxing, labelling, indexing and retrieving files on request.
- Operates the shredding and confidential waste process in line with the retention and data protection requirements.
- Assists with office moves, workstation set ups and the movement of furniture, boxes and equipment as directed.
- Keeps the mail room, print area and supplies store clean, secure, organized and free of obstructions, in line with health, safety and fire requirements.
- Serves colleagues at the office services counter courteously and answers routine enquiries about deliveries, supplies and print jobs.
- Maintains confidentiality over all correspondence, documents and information encountered in the course of the work.
- Performs other reasonable duties appropriate to the position as assigned by management.
About You:
The ideal candidate for this position will have the following experience and qualifications:
- High school certificate required; further study in business administration or logistics is an advantage.
- Minimum one year of experience in a mail room, store, dispatch, office support or similar clerical role; candidates with strong potential and no direct experience may be considered.
- Hotel, integrated resort, corporate office or large campus experience is an advantage; pre-opening experience is welcomed.
- Basic computer literacy, including Microsoft Outlook, Word and Excel, and confidence learning a tracking or inventory system.
- Good working English, spoken and written, sufficient to read addresses and documentation accurately and to serve colleagues courteously; Arabic or an additional language is an advantage.
- Careful attention to detail and neat, legible record keeping.
- Reliability and punctuality, with the discipline to complete scheduled rounds and deadlines without supervision.
- Willingness to follow procedure exactly and to escalate anything unusual, damaged, suspicious or unclear.
- Integrity and discretion in handling confidential correspondence, documents and company property.
- Physically able to lift, carry and stack parcels, boxes and supplies, and to walk regular delivery rounds across a large resort footprint.
- A valid UAE driving license is an advantage where the role includes off property collections and deliveries.
- Eligible to live and work in the United Arab Emirates, able to satisfy pre-employment screening requirements, and willing to work a rotating shift pattern including weekends and public holidays.
About Wynn Al Marjan Island’s Benefits:
We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
