Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 3 days ago

Engineer L2 - IT/Network Operations - Aruba SME

XAD Technologies589 open roles

Where
Abu Dhabi, United Arab Emirates
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowEngineer L2 - IT/Network Operations - Aruba SMEXAD Technologies · Abu Dhabi, United Arab Emirates

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on XAD Technologies's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Position Title: L2 Engineer /SME– Aruba

Department: IT/Network Operations

Job Summary

The L2 Engineer – Aruba is responsible for providing advanced technical support, troubleshooting, and management of Aruba network solutions. This role involves handling escalated issues from Level 1 (L1) support, ensuring the stability and performance of Aruba wireless and wired network infrastructure, and collaborating with cross-functional teams to implement and optimize network solutions.

Key Responsibilities

Technical Support and Troubleshooting

  • Provide Level 2 (L2) support for Aruba network solutions, including wireless access points, controllers, and switches.
  • Troubleshoot escalated issues related to network connectivity, performance, and configuration.
  • Analyze and resolve complex network problems, ensuring minimal downtime and disruption.
  • Perform root cause analysis (RCA) for recurring issues and document solutions.

Network Configuration and Management

  • Configure and manage Aruba wireless controllers, access points, and switches.
  • Implement and optimize Aruba network policies, including VLANs, QoS, and security settings.
  • Monitor network performance using Aruba tools such as AirWave and Central.
  • Maintain firmware updates and patches for Aruba devices.

Incident and Problem Management

  • Respond to and resolve incidents within defined SLAs.
  • Escalate unresolved issues to Level 3 (L3) support or vendor teams when necessary.
  • Document incidents, resolutions, and lessons learned in the knowledge base.

Performance Monitoring and Reporting

  • Use Aruba network monitoring tools (e.g., AirWave, Aruba Central) to track network health and performance.
  • Generate regular reports on network utilization, uptime, and issue trends.
  • Provide recommendations for network optimization based on analytics.

Collaboration and Communication

  • Work closely with L1 support teams to ensure smooth escalation processes.
  • Collaborate with cross-functional teams for network upgrades, migrations, and deployments.
  • Communicate effectively with stakeholders regarding network status, incidents, and resolutions.

Compliance and Security

  • Ensure network configurations adhere to organizational security policies and industry standards.
  • Implement and maintain Aruba security features, such as WPA3, firewalls, and intrusion prevention systems.
  • Conduct regular audits to ensure compliance with regulatory requirements.

Qualifications

Education

  • Bachelors degree in Computer Science, Information Technology, or a related field.
  • Aruba certifications (e.g., Aruba Certified Switching Associate (ACSA), Aruba Certified Mobility Associate (ACMA)) are highly preferred.

Experience

  • 5+ years of experience in network wireless solutions.
  • Hands-on experience with Aruba wireless and wired network solutions.
  • Proven expertise in troubleshooting and resolving network issues.

Technical Skills

  • Strong knowledge of Aruba network solutions, including wireless controllers, access points, and switches.
  • Proficiency in network protocols (e.g., TCP/IP, DNS, DHCP, VLANs, QoS).
  • Experience with Aruba monitoring tools such as AirWave and Aruba Central.
  • Familiarity with network security practices, including firewalls, encryption, and intrusion prevention systems.
  • Knowledge of ITSM platforms (e.g., ServiceNow, Jira) for incident and problem management.

Soft Skills

  • Excellent problem-solving and analytical skills.
  • Strong communication skills, both verbal and written.
  • Ability to work collaboratively in a team environment.
  • Attention to detail and a proactive approach to issue resolution.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against XAD Technologies's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on XAD Technologies's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    XAD Technologies's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.