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Open nowPosted 4 days ago

Area Aftersales Manager - Sweden

xiaopeng/963247275 open roles

Where
Stockholm, Stockholm County, Sweden
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Your applicationOpen nowArea Aftersales Manager - Swedenxiaopeng/963247 · Stockholm, Stockholm County, Sweden

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The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. xiaopeng/963247 postings stay open a median of 11 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.8%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.6%30 days
  6. 59.1%60 days
This job: posted 4 days ago

xiaopeng/963247 median: 11 days open

The posting

1. Insight into the local after-sales market, focus on the customers concern about the after-sales. 2. Follow up the implementation of the service standard of the dealers, carry out the after-sales policy assessment. 3. Promote the digital, mobile, intelligent after-sales, push the service mode transformation. 4. Collect and analyze the dealers’ monthly after-sales business, give suggestions to improve and follow up the results. 5. Provide support and management to the dealers on spare parts, claims, technology, training and so on. 6. Responsible for the customer、satisfaction survey, feedback and improvement. Handle the customer complaints, improve the dealers service skills. 7. Responsible for the after-sales campaigns in loco. 8. Collect the competitor’s after-sales information, promote the optimization of our after-sales policy.

1. Bachelor’s degree or above. Major in automobile or related. 2. More than 5 years working experience in after-sales service operation, Internet automobile background is preferred. 3. Fluent in both Swedish and English. 4. Good at communication, independent problem solving and cross-culture adaptability. 5. Strong compression ability.

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