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Open nowPosted 146 days ago

Regional Service Manager (Northern Australia )

xiaopeng/963247256 open roles

Where
Melbourne, Victoria, Australia
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Your applicationOpen nowRegional Service Manager (Northern Australia )xiaopeng/963247 · Melbourne, Victoria, Australia

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. xiaopeng/963247 postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 146 days ago

xiaopeng/963247 median: 1 days open

The posting

Role Summary Oversee aftersales technical support for Xpeng’s Australian dealer network, drive dealer service compliance, CSI improvement and EV aftermarket standardisation across Northern Australia. Key Accountabilities 1.Deliver on-site & remote technical guidance, repair audits, warranty spot checks and in-dealer training (product/system/EV). 2.Manage new dealer onboarding training, ensure AASRA registration, Australian EV standard compliance & mandatory ANZ training completion. 3.Host regular dealer foreman meetings, distribute technical bulletins & recall notices; coordinate with HQ to investigate field quality/technical issues. 4.Attend formal customer case meetings to lift CX and execute brand premium service standards.

1.Deep EV technical knowledge (battery, modern vehicle diagnostics) + proven OEM aftersales & dealer network management background. 2.Strong CSI, warranty & workshop compliance experience; excellent dealer relationship & cross-stakeholder communication skills.

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