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Open nowPosted 356 days ago

远程诊断服务顾问（广州）

xiaopeng/index1,587 open roles

Where
Guangzhou, Guangdong, Chinese Mainland
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Your applicationOpen now远程诊断服务顾问（广州）xiaopeng/index · Guangzhou, Guangdong, Chinese Mainland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on xiaopeng/index's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. xiaopeng/index postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 356 days ago

xiaopeng/index median: 1 days open

The posting

岗位职责 1、负责预约客户的进场前准备工作，包括线上沟通、故障问诊、明确维修项目、识别配件需求等； 2、协同远程诊断工程师、移动服务车等资源，推动问题在线解决，减少客户不必要的到店时间； 3、准确、高效地完成客户问题的工单录入，确保信息无误； 4、及时响应客户反馈，确保沟通顺畅，提供专业、合理的解决方案； 5、负责日常业务数据整理与分析，定期参与内部培训及经验分享； 6、根据业务需要，完成上级交办的其他相关工作。

任职要求 1、大专及以上学历，汽车检测与维修、新能源汽车技术、汽车服务工程等相关专业优先； 2、2年以上汽车行业服务顾问经验，或具备汽车售后呼叫中心客服工作经验； 3、持有驾照且驾驶熟练者优先； 4、普通话标准，具备良好的沟通与表达能力； 5、具备优秀的客户服务意识、责任心、耐心及同理心； 6、具备风险识别能力、抗压能力、逻辑思维和团队协作精神，执行力强。

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