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Coaching Program General Manager

Yamu1 open role

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Your applicationOpen nowCoaching Program General ManagerYamu
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The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: first seen 3 hours ago

The posting

Roles & Responsibilities

General Manager, YAMU University. Check each line: covered, gap, or not this role.

Strategy and P&L

  • Owns YAMU University P&L end to end
  • Sets annual and quarterly growth plan
  • Turns group coaching into an online university
  • Prioritizes bets, says no to distractions
  • Tracks market, competitors and AI shifts

Offer, pricing and product ladder

  • Owns bootcamp and membership offer
  • Owns guarantee and refund terms
  • Designs pricing ladder, low to premium tiers
  • Launches new tiers and programs
  • Tests price and offer changes

Curriculum and content

  • Works with Efe to build curriculum
  • Evolves curriculum every cohort with Efe
  • Builds course library from live recordings
  • Adds new tracks: Google, email, AI creative
  • Runs AI tools and workshops content
  • Plans certifications and completion credentials
  • Keeps content current with algorithm changes

Coaches and instructors

  • Recruits new coaches and guest instructors
  • Onboards and trains coaches
  • Sets session quality standards
  • Reviews recordings and member feedback for QA
  • Sets coach pay and contracts with Alex
  • Reduces single-instructor dependence on Efe

Sales

  • Hires, trains and manages the salespeople
  • Owns sales scripts and call flow
  • Owns GHL pipeline stages and hygiene
  • Closes own high-ticket deals
  • Coaches closers with call reviews
  • Sets closer targets and commission plans
  • Owns free Session 1 to paid conversion
  • Handles objections, payment plans, follow-ups

Marketing

  • Works with agency team on paid Meta strategy and budget pacing
  • Works with agency team on ad scripts
  • Works with agency team on VSL scripts
  • Owns funnel and landing pages with Shubham
  • Directs creative testing with Kachi and Rachel
  • Runs organic content plan
  • Owns email and SMS nurture
  • Builds partnerships and affiliate program
  • Builds referral program
  • Collects testimonials and case studies
  • Keeps claims and testimonials within FTC rules

Brand face

  • Appears on camera in ad recordings
  • Appears on camera in VSL recordings
  • A public face of YAMU University
  • Creates content and posts on social
  • Hosts webinars and live workshops
  • Speaks at events and podcasts

Delivery and live sessions

  • Every cohort starts on time
  • Owns live session calendar and schedule
  • Runs or hosts sessions when needed
  • Ensures recordings captured and posted
  • Covers holidays and instructor absences

Hiring and team

  • Hires and manages Program Manager/admin
  • Hires coaches and instructors
  • Hires salespeople and setters
  • Directs Efe, Sara, Shubham, Kachi, Rachel work
  • Writes roles, scorecards and onboarding
  • Builds team culture and accountability

Community (Skool)

  • Owns Skool community experience
  • Drives engagement, wins and accountability
  • Sets community rules and moderation
  • Grows community toward thousands of members

Onboarding and client success

  • Owns onboarding flow, paid to Session 1
  • Welcomes and orients every new member
  • Tracks member progress and results
  • Runs member feedback and NPS surveys
  • Escalation point for member issues

Retention, renewals, refunds and churn

  • Owns day-14 keep rate
  • Owns bootcamp to membership conversion
  • Runs at-risk member outreach
  • Handles refunds per agreement
  • Handles cancellations and failed payments
  • Runs win-back for churned members

Ops and systems

  • Owns GHL, Stripe, Skool, Calendly, Perspective
  • Owns scheduling and calendar systems
  • Writes SOPs, then automates them
  • Specs automations for the tech team
  • Manages tools and vendor accounts

Data, reporting and AI training data

  • Owns weekly program dashboard
  • Keeps CRM and billing data clean
  • Keeps AI training data de-identified
  • Follows data rights in client agreement
  • Feeds member data to AI Strategist properly

Legal and compliance (with Alex)

  • Uses current client agreement for every signup
  • Follows refund and auto-renew rules
  • Keeps marketing claims substantiated
  • Flags legal issues to Alex and counsel
  • Gets testimonial permissions in writing

Finance

  • Builds and runs program budget
  • Manages ad spend against targets
  • Forecasts revenue, refunds and cash
  • Tracks CAC, margin and payback
  • Approves spend within set limits

Reporting to Kanishka

  • Weekly numbers update
  • Monthly P&L and plan review
  • Flags risks and asks early
  • Brings decisions, not just problems

Everything else

  • Does whatever it takes to run a growing group coaching program
  • Builds it into an online university
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