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Open nowPosted 60 days ago

舆情岗-光明大仟里店

yonghui/index162 open roles

Where
Shenzhen, Guangdong, Chinese Mainland
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Your applicationOpen now舆情岗-光明大仟里店yonghui/index · Shenzhen, Guangdong, Chinese Mainland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on yonghui/index's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. yonghui/index postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 60 days ago

yonghui/index median: 1 days open

The posting

工作职责： 1. 监测大众点评、抖音、小红书、（股吧、雪球）等门店相关负面言论；快速识别普通客诉、潜在发酵舆情、职业打假、恶意抹黑、批量投诉处理 2.通过学习能独立撰写统一回复口径、公评回复、客诉私聊话术； 3. 日常工作：每日舆情台账登记、每周舆情和售后汇总分析，梳理高频投诉痛点； 4. 沟通协同：有一定的沟通协调能力，联动大区平台各部、门店店长、小店长对舆情开展复盘、整改。 任职要求： 1.大专及以上学历，有商超 / 零售门店客服、前台接待经验者优先。 2.工作认真细心、责任心强、待人诚恳，服务意识良好，抗压能力佳。 3.身体健康，能适应早晚班轮班、节假日排班调休，服从门店工作安排，吃苦耐劳。 4.具备良好语言表达与沟通协调能力，亲和力强，善于倾听顾客诉求。 5.熟练使用电脑及基础办公软件，会简单系统操作、台账登记。 福利待遇： 1、月休4天，五险一金，生日礼金 ； 2、工作满一年享10天年假； 3、完善的培养体系，快速地晋升通道，团队氛围佳。

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