Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 11 hours ago

IS/IT Operations/Systems Specialist (L2)

Zelh22 open roles

Where
Lviv, Lvivska oblast, Ukraine
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIS/IT Operations/Systems Specialist (L2)Zelh · Lviv, Lvivska oblast, Ukraine

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Zelh's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

10.3% of postings close within 7 days. Measured by our own scanner across the market. Zelh postings stay open a median of 27 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 10.3%7 days
  4. 15.9%14 days
  5. 34.1%30 days
This job: posted 11 hours ago

Zelh median: 27 days open

The posting

Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable logistics and IT provider in the industry by offering and maintaining consistently high-quality services.

We are looking for an IS/IT Operations/Systems Specialist (L2) to handle escalated technical issues, maintain our internal IT systems and infrastructure, and ensure the stability, security, and performance of our IT environment.

This role is ideal for an IT professional who can independently investigate complex issues, identify root causes, administer corporate systems, and support continuous improvements across our IT operations.

Responsibilities and Duties

· Handle Level 2 escalations from the IT Support team, investigating and resolving complex hardware, software, operating system, access, and connectivity issues.

· Perform root-cause analysis for recurring incidents and implement solutions to prevent them from happening again.

· Administer and maintain Windows environments, Microsoft 365, Active Directory / Entra ID, and user access management.

· Manage user permissions, group policies, authentication issues, and access to corporate resources.

· Configure, maintain, and troubleshoot endpoints, applications, operating systems, and remote management tools.

· Administer and troubleshoot network services, including TCP/IP, DNS, DHCP, VPNs, VLANs, and firewall-related issues.

· Monitor system availability, performance, and security, proactively identifying infrastructure issues.

· Coordinate system updates, patch management, software deployments, and endpoint configuration.

· Support backup and recovery processes and contribute to infrastructure reliability and business continuity.

Maintain IT asset records, system configurations, technical documentation, and troubleshooting procedures.

· Collaborate with the Sr. Director of IS/IT and other technical stakeholders on infrastructure improvements, system upgrades, and new technology implementations.

· Support and guide L1 IT Support Specialists by providing technical expertise and helping resolve escalated incidents.

· Coordinate with external vendors and service providers when troubleshooting requires additional technical support.

· Identify opportunities to automate routine tasks, improve workflows, and strengthen IT security and operational efficiency.

· 2+ years of experience in IT operations, system administration, infrastructure support, or a comparable L2 technical role.

· Strong troubleshooting skills and the ability to independently investigate complex technical issues.

· Practical experience administering Windows environments and corporate IT systems.

· Experience with Microsoft 365 and Active Directory / Entra ID, including user accounts, permissions, and access management.

· Good understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPNs, VLANs, and firewalls.

· Experience with endpoint management, software deployment, patching, and remote administration tools.

· Understanding of system monitoring, backup and recovery, information security, and access control.

· Ability to perform root-cause analysis and document technical solutions clearly.

· Experience with Microsoft Intune or other MDM solutions, virtualization, cloud services, scripting, or automation will be a plus.

· Knowledge of Linux administration and PowerShell will be a plus.

· Strong analytical thinking, ownership, and problem-solving skills.

· English proficiency at B2 level or higher.

Working Conditions

· Location: Lviv, Ukraine.

· Work mode: On-site / Hybrid.

· Employment type: Full-time.

· Working hours: Monday–Friday, 09:00–18:00 EEST.

· Reports to: Sr. Director of IS/IT.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Zelh's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Zelh's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Zelh's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.