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Open nowPosted 170 days ago

Cluster Manager - Dark Store Operations

Zippee59 open roles

Where
Andheri
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Your applicationOpen nowCluster Manager - Dark Store OperationsZippee · Andheri

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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 170 days ago

The posting

About Zippee

  • Zippee is building India’s #1 Quick Commerce Logistics for consumer brands.
  • Brands connect their online store to Zippee in just a few clicks & can kickstart 30-Min Delivery/120-Min/Same-Day Delivery for customers through our dark store network across India.
  • Our team is ex. Retention Science, oracle, blinkit, & from institutions like Hindu College, BITS Pilani, and the University of Southern California.
  • Backed by VCs & founders of India's biggest unicorns, including Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), and Prashant Pitti (easemytrip).

Job Description

  • Zippee is looking for energetic and qualified Cluster Managers (Dark Store) to join our Quick Commerce Operations team across Mumbai.
  • Incredible yet challenging opportunity to work with Operations team at a high-growth Quick Commerce startup to drive meaningful impact.
  • This is a high-pressure, 0-handholding, unstructured environment, where no task is beneath you if it moves the mission forward. We move fast, we set a high bar, and we’re not for everyone.
  • This is an in-person role at our dark stores, and you must be based near Andheri East, Mumbai.

Roles and Responsibilities

  • Help oversee Quick Commerce operations across multiple dark stores in Mumbai.
  • Manage (hire, fire, train, motivate) all dark store/last-mile delivery teams, and launch new dark stores & projects across Mumbai, as per the expansion plan.
  • Work closely with our customers (D2C brands/marketplaces) and support them in expansion/growth.
  • Own all aspects of dark store & last-mile operations such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, fleet management, last-mile vendor partnerships, COD management.
  • Ensure a streamlined Supply Chain to drive 100% success rate & meet SLAs across the city.
  • Lead all metrics related to city P&L, reliability, customer experience & CPO (cost-per-order) as per business needs, while continuously developing & implementing SOPs (dark store + last-mile) to improve them.
  • Oversee weekly audits and daily MIS reporting to Management.
  • Help build a rockstar culture amongst your team to scale to profitability.

Benefits

  • Be part of a tight-knit rocket ship passionate about empowering consumer brands in the quick commerce era.
  • Annual company retreat.
  • Growth Opportunities
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