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Open nowFirst seen 6 days ago

UN (1) MANAGER GESTIONNAIRE DE SALLE - H/F

AGILOYA AFRIQUE393 open roles

Where
Abidjan, Ivory Coast
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Your applicationOpen nowUN (1) MANAGER GESTIONNAIRE DE SALLE - H/FAGILOYA AFRIQUE · Abidjan, Ivory Coast
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 6 days ago

The posting

RATTACHEMENT HIERACHIQUE

Le Manager Gestionnaire de salle sera sous la supervision de la Direction.

MISSIONS, RESPONSABILITE ET PRINCIPALES FONCTIONS

Le Manager Gestionnaire de salle H/F

La principale mission du titulaire du poste se résume à la tache suivante : Assurer le bon fonctionnement et la gestion opérationnelle de la salle tout en garantissant une expérience client de qualité. Il/elle est le relais de la direction sur le terrain et encadre les équipes de service.

RESPONSABILITE ET PRINCIPALES FONCTIONS

Le Manager Gestionnaire de salle H/F

Les responsabilités et principales fonctions du titulaire du poste se résument aux tâches suivantes :

  • Superviser et animer l'équipe de salle (serveurs, chefs de rang, hôtes/hôtesses) ;
  • Organiser les plannings, briefings et répartition des tâches ;
  • Veiller à la discipline, la motivation et à l'excellence du service ;
  • Garantir une mise en place optimale de la salle ;
  • Sassurer du respect des standards d'accueil, de service et d'hygiène ;
  • Coordonner les flux entre salle et cuisine pour un service fluide Gérer les réservations et la capacité daccueil ;
  • Contrôler les stocks, les besoins en matériel ou fournitures pour la salle ;
  • Suivre les indicateurs de performance (satisfaction client, rotation des tables, etc.) ;
  • Accueillir et fidéliser la clientèle avec professionnalisme ;
  • Traiter les retours, avis ou réclamations de manière proactive ;
  • Assurer une présence visible et disponible en salle.

LOCALISATION

Le poste est basé à Abidjan, Cote divoire.

FORMATION

Le Manager Gestionnaire de salle H/F

Être titulaire dun Bac+2 en Hôtellerie, Restauration, Management ou équivalent ;

Justifier au minimum de deux (02) années dexpérience professionnelle à un poste similaire. Idéalement dans la Restauration commerciale ou semi-gastronomique.

EXPERTISE SAVOIR-FAIRE, COMPETENCES

Le Manager Gestionnaire de salle H/F

COMPETENCES

Maîtrise des techniques de service en salle (à lassiette, au plateau) ;

Maîtrise des outils de caisse, de réservation et de reporting ;

Notions de gestion RH (planning, gestion des heures, etc.).

QUALITES

Sens du leadership naturel et de l'organisation ;

Bonne présentation et sens de l'accueil ;

Gestion du stress et réactivité ;

Esprit d'équipe ;

Polyvalence et autonomie;

Capacité d'analyse et force de proposition.

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