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Open nowPosted 105 days ago

Support Engineer

airborne9 open roles

Where
Getafe, Comunidad de Madrid, Spain
Work mode
On site
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Your applicationOpen nowSupport Engineerairborne · Getafe, Comunidad de Madrid, Spain

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  2. 3.4%3 days
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  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 105 days ago

The posting

Be part of a unique growth story!

Join us to help build the leading advanced composites automation and digital manufacturing company. Airborne is a technology leader in advanced composites, specialised in the industrialisation of engineering and manufacturing of durable fibre reinforced composites for Space, Aeronautics, Transport and Marine industries. Via Airborne’s unique combination of skills: our deep and wide composites, software engineering and mechatronics know-how – we enable our customers to unlock their full potential in digital manufacturing growth and create a competitive advantage. We are agile, flexible and think like a start-up. This nimble approach is challenging for many incumbent companies—but it’s at the heart of how we think to build winning positions by developing integrated, automated and connected manufacturing solutions for the composite industry. Together we are a dynamic group of 135 highly educated and passionate employees, split between our headquarter in The Hague Ypenburg (NL) and our site in Lambourn (UK).

Job description

What is your new job?

The Support Engineer is responsible for maintaining, troubleshooting, and optimizing an automated system that includes industrial robotics, composite material handling, and supporting software applications. This role acts as the technical backbone for production teams, ensuring minimal downtime and reliable system performance in a high‑precision composite manufacturing environment.

The unique character of Airborne is the combination of composites, mechanical and software expertise that create the ground-breaking automation and digital solutions.

What are your responsibilities?

System & Robot Support. Provide first- and second-line support for robotic equipment used in composite production (pick‑and‑place robot, cutting cell automation). Diagnose and resolve mechanical, electrical, and software issues with robotic systems. Monitor system health, perform periodic checks, and execute preventive maintenance tasks.

Software Support. Troubleshoot application-level issues involving: Machine control software (PLC, robot programs), Custom nesting software, Data interfaces (APIs, SQL databases, OPC-UA communication). Implement minor software updates or parameter adjustments based on engineering guidance.

Production Assistance. Assist operators and technicians with day-to-day issues at the cutting room or kitting workstation. Train end-users on system usage, new features, and best practices. Capture and escalate complex issues to the engineering team.

Technical Documentation. Maintain detailed logs of incidents, root causes, and resolutions.

Create support documentation, quick-start guides, and maintenance checklists.

Continuous Improvement. Identify recurring problems and propose improvements in workflow, configuration, or hardware. Participate in testing of new software releases or robot program updates.

Job Requirements

Education

  • Bachelor degree in Engineering (Mechanical/Automation/Aerospace)

Technical skills

  • Experience supporting industrial robots (e.g., KUKA, ABB).
  • Basic to intermediate programming capabilities: PLC Siemens – ability to read and interpret ladder logic or structured text. Robot programming languages or teach pendant experience. Scripting or basic coding (Python or similar) is a plus.
  • Familiarity with industrial communication protocols (OPC-UA, fieldbus systems).
  • Understanding of composite production processes (prepreg, cutting, kitting) is highly desirable.

Software & IT Skills

  • Good knowledge of Windows-based systems, industrial PCs, and networks.
  • Ability to analyze logs, troubleshoot and read system diagnostics.
  • Basic understanding of data logging systems is a plus.

Work experience

  • 2–5 years in a support, maintenance, or automation engineering role.
  • Experience in manufacturing, preferably aerospace/composites, is an advantage.

Other

  • Strong problem-solving mindset with a practical, hands-on approach.
  • Clear communication with operators and engineers
  • Ability to work under pressure, especially in production environments.
  • Customer‑oriented attitude.
  • Ability to communicate technically in English and Spanish

Availability, Location & Mobility

  • Willing to be on consignation call between 07:30 – 22:30
  • Lives or willing to relocate within 1 hour travel distance of Getafe, Spain
  • Willing to travel to other locations in Europe for on‑site support & training at the headquarters in the Netherlands.

Our offer

What we offer

Working at Airborne Composites Automation will give you the opportunity to develop your career by working on highly innovative projects.

We offer you a well rewarding job in an inspiring environment with like-minded and talented colleagues. You will become part of our inspiring company where innovation, quality and creativity are key to meet our company goals. We will give you the opportunity for personal and professional growth, by training, learning on the job and coaching.

A great opportunity to be part of a unique growth story!

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