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Open nowPosted 2 days ago

Ingeniero Servicio Junior

astara72 open roles

Where
Bogotá
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Your applicationOpen nowIngeniero Servicio Juniorastara · Bogotá
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. astara postings stay open a median of 19 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 2 days ago

astara median: 19 days open

The posting

Funciones a desarrollar:

  • Garantizar un canal abierto y constante de comunicación con la red de concesionarios y clientes finales como soporte del producto.
  • Identificar de forma rápida los problemas de productos, informar a las fábricas y hacer seguimiento, verificando el desempeño de los productos.
  • Asegurar el desarrollo y culminación de las Campañas Mandatorias (Recalls) que envía la fábrica.
  • Asegurar el trámite oportuno de las garantías de fábrica, buscando la efectividad del proceso y la optimización de los recursos.
  • Asegurar que las informaciones de servicio lleguen a las personas adecuadas en forma oportuna.
  • Evaluar los procedimientos de taller y buscar su optimización.
  • Asegurar que la capacitación del personal esté al día.
  • Diseño y desarrollo de estrategias para la comercialización de repuestos y accesorios.
  • Supervisar continuamente el soporte técnico sobre la información de disponibilidad de repuestos y accesorios.
  • Asesorar a la red de concesionarios sobre el adecuado inventario de repuestos y accesorios a mantener, para la atención del parque automotor de la zona.
  • Asesorar a la red de concesionarios sobre el adecuado inventario de herramientas especiales, manuales y equipos a mantener, para la atención del parque automotor de la zona.
  • Capacitar a la red en las diferentes áreas.
  • Implementar y gestionar indicadores de servicio en la red de concesionario. KPIs

#LI-KG1

PERFIL PROFESIONAL:

Requerimientos:

- Técnico o Profesional en Ingeniería Mecánica, Excel avanzado y conocimiento en SAP

Alta competencia de planificación, orientación al detalle y atención al cliente

- Importante tener interés y conocimientos técnicos en vehículos.

-inglés: No aplica

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