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Open nowPosted 29 days ago

ASSISTENTE COMERCIAL

Atitude Empregos15 open roles

Where
São José dos Campos, SP, Brasil
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Your applicationOpen nowASSISTENTE COMERCIALAtitude Empregos · São José dos Campos, SP, Brasil
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Atitude Empregos's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. Atitude Empregos postings stay open a median of 11 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 29 days ago

Atitude Empregos median: 11 days open

The posting

Atividades:

  • Dar suporte total ao Consultor Comercial, garantindo organização, fluxo contínuo de atendimento e excelência na experiência do cliente desde sua chegada até a finalização do serviço.
  • Fornecer indicadores comerciais e auxiliar nas campanhas do meio digital
  • Recepção e acolhimento
  • Caso não houver consultor disponível recepcionar o cliente assim que chegar à loja, cumprimentar com cordialidade, perguntar o nome e se apresentar e inicia o atendimento, abertura, sequencia.
  • Direcionar o cliente para o consultor disponível
  • Apoio durante a abertura da Ordem de Serviço
  • Auxiliar na conferência de documentos caso solicitado (dados do veículo etc.).
  • Colocar prisma e capas no veiculo.
  • Garantir que o consultor tenha todos os materiais disponíveis (proteções, checklist entrada , formulários, canetas, etiquetas).
  • Após abertura de O.S validar se o veiculo esta com check up geral, com observações necessárias.
  • Organização e fluxo da recepção
  • Manter a área de recepção sempre limpa, organizada e preparada para atendimento.
  • Oferecer água e café quando o cliente estiver aguardando.
  • Conferir se todos os consultores estão com clientes em atendimento e organizar a fila de chegada quando necessário, ficar atentos com a posição de cada carro estacionado
  • Apoio durante a entrega técnica e fechamento 50% execução
  • Avisar o consultor quando o cliente chegar para retirar o veículo.
  • Colocar etiquetas de óleo caso necessário
  • Verificar se há entrega técnica e selo de revisão no veiculo, garantir que todos os carros saiam com a mesma.
  • Confirmar se o consultor esta disponível para fechamento e orientar o cliente até o terminal ou caso o consultor esteja ocupado fazer o recebimento e finalização da o.s com a Oficina Técnica
  • Atuar como ponte entre a equipe comercial e a oficina, para garantir que os serviços aprovados sejam agendados corretamente
  • Atualizar cliente e agenda conforme cronograma de execução
  • Emitir ordens de serviço após aprovação pelo cliente
  • Indicadores e Relatórios Comerciais
  • Coleta e análise de dados: volume de vendas, taxa de conversão, ticket médio, orçamentos aceitos vs. recusados etc; • Apresentação de relatórios semanais e mensais à liderança; • Desenvolver dashboards simples com base em vendas e serviços concluídos. Conferencias e auditorias das o.s, durante todo o processo.

Horário: Segunda a sexta - 08h00 as 18h00 / Sábado - 08h00 ás 12h00

Salário: R$ 2.100

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