Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 19 hours ago

Internal Support Engineer

Atlas Technica38 open roles

Where
Lima, Peru, Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowInternal Support EngineerAtlas Technica · Lima, Peru, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Atlas Technica's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. Atlas Technica postings stay open a median of 27 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 19 hours ago

Atlas Technica median: 27 days open

The posting

Title: Internal Support Engineer Reports to: Internal Support Manager Department: Internal Support Location: Lima, Peru – Remote

About Atlas Technica

Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

Position Overview

We are seeking an Internal Support Engineer to join our Internal Support team and help support the technology experience of Atlas Technica Team Members. Unlike our client-facing Support engineering roles, this position is focused on the systems, applications, devices, and technology services used internally across Atlas.

The Internal Support Engineer will provide day-to-day technical support to employees while helping administer, improve, document, and automate the platforms that enable our teams to work effectively. This individual will work with a variety of Microsoft technologies, cloud services, business applications, vendors, and internal systems while supporting employee access, troubleshooting, and technology operations.

The successful candidate will combine strong technical troubleshooting skills with organization, communication, curiosity, and a continuous-improvement mindset. This role is well suited for someone who enjoys resolving user issues while also identifying opportunities to improve processes, automation, security, documentation, and scalability.

Position Responsibilities:

  • Provide remote technical support to Atlas Technica Team Members across internal systems, applications, devices, and workplace technologies
  • Support employee onboarding, offboarding, access provisioning, account administration, and other internal technology lifecycle activities
  • Administer and support Microsoft 365 technologies, including Exchange Online, Microsoft Teams, SharePoint Online, Microsoft Intune, and Microsoft Entra ID
  • Troubleshoot employee issues involving Microsoft Windows, Microsoft Office applications, authentication, connectivity, collaboration tools, and other internal business applications
  • Manage and support systems, applications, and tools used by Atlas Team Members to perform their day-to-day responsibilities
  • Research, evaluate, implement, and support new systems and technologies that improve internal efficiency, security, reliability, and scalability
  • Identify repetitive or manual processes and develop automation or workflow improvements where appropriate
  • Create and maintain technical documentation, support procedures, knowledge-base content, and internal best practices
  • Partner with the Internal Support Manager to identify priorities, improve support processes, and contribute to the team’s technical direction
  • Proactively identify technology, operational, security, or process risks and recommend practical improvements
  • Build strong cross-functional relationships and collaborate effectively with technical and non-technical teams across Atlas
  • Participate in broader organizational initiatives designed to improve internal systems, processes, employee experience, and technology capabilities

Requirements:

  • Relevant professional experience in IT support, systems administration, internal IT, systems engineering, or a related technical environment
  • Strong hands-on experience supporting Microsoft Windows and Microsoft 365 environments
  • Experience supporting or administering technologies such as Exchange Online, Microsoft Teams, SharePoint Online, Microsoft Intune, and Microsoft Entra ID
  • Experience supporting employee account administration, identity and access, device management, software applications, and common workplace technologies
  • Strong troubleshooting and analytical skills with the ability to diagnose issues, identify root causes, and drive problems through resolution
  • Strong written and verbal communication skills with the ability to support both technical and non-technical Team Members
  • Strong organization, prioritization, documentation, and follow-through with the ability to manage multiple requests and initiatives
  • Demonstrated ability to work independently, solve problems creatively, and take ownership within a remote environment
  • Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent relevant professional experience
  • Ability to work remotely from Lima, Peru

Desirable Qualities:

  • Experience working within an internal IT function supporting a distributed or global workforce
  • Experience within a Managed Service Provider or other technology-services environment
  • Experience with Microsoft Azure services and cloud-based administration
  • Experience with Microsoft SQL Server, MySQL, or related database technologies
  • Experience creating or supporting Power BI reports, dashboards, or operational reporting
  • Experience with PowerShell, workflow automation, scripting, or other process-automation tools
  • Familiarity with endpoint management, identity and access management, security controls, and modern workplace technologies
  • Experience improving employee onboarding, support workflows, technical documentation, or internal IT processes

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Atlas Technica's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Atlas Technica's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Atlas Technica's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.